What are the responsibilities and job description for the Restaurant Managers position at Sapp Restaurant Enterprises, Inc?
Sapp Restaurant Enterprises, Inc. is a family-owned and operated business managing 13 restaurants in the Columbus market. Known for its commitment to exceptional food and service, the company prides itself on creating meaningful opportunities for team members. Sapp Restaurant Enterprises fosters a collaborative work environment and values growth and excellence. It is a trusted choice for both employees and customers in the region.
This full-time on-site role is based in Columbus, OH. As a Restaurant Manager, you will oversee daily operations, ensuring excellent customer experiences and efficient service delivery. Responsibilities include managing staff, hiring and training new team members, maintaining high standards in food and beverage quality, and addressing customer needs to ensure satisfaction. Managers will also work to meet operational goals, including profitability and team performance, while fostering a team-oriented environment.
- Experience in Customer Satisfaction and delivering exceptional Customer Service
- Ability to recruit, hire, and train team members effectively
- Strong verbal and written Communication skills to lead and interact with team members and customers
- Knowledge and experience in Food & Beverage operations
- Proven leadership and problem-solving skills
- Ability to manage time efficiently and multitask in a fast-paced environment
- Prior management experience in the restaurant or hospitality industry preferred
- High school diploma or equivalent; additional education in business or hospitality management is a plus