What are the responsibilities and job description for the Restaurant Manager position at Sapp Bros., Inc.?
Are you passionate about exceptional guest service and thrive in a leadership role? If so, we want you on our team! At Sapp Bros., Inc., we pride ourselves on delivering outstanding service to both local and traveling customers. We’re not just about food—we’re about creating a welcoming environment that reflects our core values: Safety, Attitude, Pride, and Professionalism (SAPP).
As a Restaurant Manager, you'll be key to the success of our restaurant operations. Lead by example, inspire your team to exceed expectations, and ensure every guest leaves with a smile. We are committed to our mission of Blessing and Serving others, delivering 5-star service with a strong focus on Safety and Professionalism.
Key Responsibilities:
- Provide exceptional guest service by greeting and attending to guests, ensuring professionalism from team members.
- Resolve guest conflicts promptly and maintain service excellence.
- Assist in maintaining cleanliness, health, and safety practices in the dining area.
- Lead, motivate, and develop a team of Shift Managers, Supervisors, and Team Members.
- Hire, train, and foster a culture of respect, kindness, and fairness among staff.
- Monitor financial performance, complete reports, and follow cash handling procedures.
Qualifications:
Qualifications:
- Management or leadership experience (3-5 years preferred)
- Restaurant operations experience (3-5 years preferred)
- Ability to work a flexible schedule
- Customer service experience (3 years preferred)
Why You’ll Love Working at Sapp Bros.:
At Sapp Bros., you're not just an employee—you're part of the family. Here’s why our team members love working with us:
- Mission-Driven Culture: Be part of a company that prioritizes serving others and making a positive impact.
- Competitive Compensation: Enjoy excellent pay and exciting opportunities for career advancement.
- Growth Opportunities: We promote from within, providing clear pathways for professional development.
- Comprehensive Benefits: We offer a competitive benefits package, including medical, dental, vision, life insurance, and a 401(k) with company match.
- Employee Perks: Enjoy valuable perks like tuition assistance, gym membership reimbursement, and exclusive discounts, including 25¢ off every gallon of gas and diesel.
- Family Atmosphere: Experience a supportive and positive work environment where everyone feels valued and respected.
Ready to Join the Team?
If you're ready to jumpstart your career with a growing company, apply today! Let’s build something great together at Sapp Bros.
