Business Analyst (L3 Support)

Sapiens is on the lookout for a Business Analyst to become a key player in our North America team. If you're a seasoned Business Analyst and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit.

Job Description:

• The Business System Analyst leads the analysis and design for the customer production environment. Diagnose and troubleshoot system errors
• The Business System Analyst will be responsible for the customer solution and lead the triage meetings to provide analysis and appropriate solutions per the customer business needs.
• The Business System Analyst will become an expert in the Sapiens software application/s and use the core system functionalities to support customer's business process and requirements.
• The Business System Analyst will work closely with project management, development, and testing teams to ensure a high-quality implementation of the defined solutions.
• The Business System Analyst collaborates with service and operations to establish and maintain flawless day-to-day business operations

Responsibilities:

• At least 3 years of Business Analysis experience.
• At least 3 years ofcustomer facingexperience.
• Experience as a Functional Business System Analyst including requirement and solution definition
• Excellent analytical skills
• High proficiency with SQL and database management (RDBMS is MUST, others are advantage)
• Knowledge and experience working at Agile environment & methodology; familiarity with support working tools (e.g. Jira).
• Excellent presentation, interpersonal and communication skills
• Good understanding of enterprise software solution packages.
• Experience in working in a global environment.
• Ability to work in a fast-paced environment.
• Must have - Background at Life Insurance market.
  
  

Sapiens is an equal-opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.