What are the responsibilities and job description for the Front Desk Receptionist position at SAP salon?
Overview
We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of SAP Salon. In this vital role, you will serve as the first point of contact for visitors and clients, ensuring a positive and professional experience. Your organizational skills and technical proficiency will help streamline salon operations, manage communication channels, and support administrative functions. This paid position offers an exciting opportunity to develop your guest care expertise while contributing to a dynamic team environment.
Duties
- Greet visitors, clients, and vendors with a friendly and professional demeanor, ensuring they feel welcomed and valued
- Offering refreshments
- Manage phone systems to handle incoming calls efficiently
- Maintain accurate records through data entry and updating client profiles using salon software
- Schedule appointments, manage stylist books
- Help guests with retail
- Assist with client communication via phone or email, providing excellent customer support and support for front desk operations
Requirements
- Experience in customer service and salon industry a plus
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
- Strong computer literacy including data entry, file management, and familiarity with productivity software
- Exceptional phone etiquette and communication skills
- Experienced in phone systems and front desk operations preferred
- Knowledge of Aveda products is a plus but not required; training will be provided for specific industry needs
- Ability to handle sensitive information discreetly while maintaining professionalism at all times
Join us to be part of a vibrant team dedicated to delivering outstanding service while honing your administrative expertise. This role offers valuable experience in guest care, customer service, and technical proficiency—perfect for motivated individuals eager to grow their career in a supportive environment.
Pay: $15.00 - $16.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $15 - $16