What are the responsibilities and job description for the Hostess/Cashier position at Santo Cielo?
We are seeking a friendly, organized, and enthusiastic Hostess to join our dynamic team. The Hostess will be the first point of contact for guests, ensuring a professional, welcoming, and smooth dining experience from the moment they enter. This role requires excellent communication skills, a positive attitude, and managing guest flow effectively in a fast-paced environment. Bilingual skills are required to serve our diverse clientele.
Key Responsibilities:
- Greet and welcome guests as they enter the restaurant with a friendly and professional demeanor.
- Manage reservations, seat guests, and coordinate table assignments based on guest preferences and availability.
- Maintain a clean and organized front-of-house area, including the entrance, waiting areas, and host stand.
- Answer phone calls, provide information about the restaurant, take reservations, and address guest inquiries.
- Assist in managing wait times, ensuring guests are informed and comfortable while waiting.
- Collaborate with servers and other staff to ensure smooth operations and an exceptional guest experience.
- Monitor dining room activity and communicate with the kitchen and floor staff to ensure timely service.
- Assist with special requests or guest concerns, escalating to management when necessary.
- Maintain an upbeat attitude, representing the restaurant in a professional manner.
- Display professionalism in all interactions, ensuring the highest standards of service.
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Flexible schedule
Experience:
- Host/hostess: 1 year (Preferred)
Ability to Commute:
- Atlanta, GA 30341 (Required)
Work Location: In person
Salary : $14 - $15