What are the responsibilities and job description for the F&B Operations Program & Support Specialist position at Santikos Entertainment?
OVERVIEW
Support Food & Beverage (F&B) team and theater managers with ordering, receiving, ticket help, and communications by providing a high standard of food and beverage operations.
ROLES & RESPONSIBILITIES
- Be knowledgeable of company policies, rules, and procedures
- Facilitate F&B Helpdesk intake, issue routing, and follow up
- Assist with product ordering and receiving in Cinema Solutions or other procurement system
- Provide logistical support and assistance to F&B team and theater management during menu updates
- Help coordinate Coca-Cola and ICEE ordering at the theater level and with the vendors
- Order various items as needed to support the effective F&B operations at the theaters
- Order various items as needed for the Support Office
- Assist with ordering supplies for Movie Themed Drink program
- Support the Operations team, theater managers, and F&B team by maintaining adequate supply of product, consistent execution, and timely communication
- Prepare and submit required reports, invoices, and other deliverables in a timely manner
- Participate in Individual professional development and training
EDUCATION & EXPERIENCE REQUIREMENTS
- Minimum of three (3) years of experience in theater operations or similar role with proven success
SKILLS, ABILITIES, & KNOWLEDGE
- Proven knowledge and proficiency in Microsoft Office Programs
- Excellent oral, written, presentation, and interpersonal communication skills
- Experience managing multiple projects and priorities simultaneously
- Receptive to training and personal development
- Strong work ethic, organizational skills, attention to detail, integrity, and dependability
- Available to work evenings, weekends and holidays