Optical Technician/Receptionist

Job Summary
Join our dynamic healthcare team as an Optical Technician/Receptionist, where you'll play a vital role in delivering exceptional patient care while managing front desk operations with enthusiasm and professionalism. This position combines technical optical duties with administrative responsibilities, ensuring a smooth and welcoming experience for every patient. Your expertise in ophthalmology, medical terminology, and clinic procedures will help us provide top-tier eye care services. If you’re passionate about healthcare, detail-oriented, and thrive in a fast-paced environment, this is the perfect opportunity to grow your career while making a meaningful difference.

Responsibilities May Include:

• Greet patients warmly, verify their information, and manage appointment scheduling efficiently using EMR (Electronic Medical Records) systems such as Epic.
• Assist patients with intake procedures, including prescreening and inputting information for the doctor
• Perform optical technician duties, including lens measurements, frame adjustments, and assistance with optical product selection, to ensure patient satisfaction.
• Maintain patient records accurately while adhering to HIPAA regulations to protect sensitive health information.
• Support clinical staff by preparing exam rooms using aseptic techniques and assisting with basic ophthalmic procedures.
• Manage front desk operations including answering phones, handling retail sales of eyewear products, and processing payments using retail math principles.
• Facilitate medical billing and coding processes related to optometry services to ensure accurate reimbursement.
• Keep the clinic organized by managing medical records, updating patient files, and ensuring compliance with all safety protocols.
• Promote excellent patient care through attentive service, clear communication, and a positive attitude throughout every interaction.

Experience

• Previous experience working in a medical office environment with a focus on ophthalmology or optometry is highly preferred.
• Hands-on optical experience including lens fitting, frame adjustments, or retail sales of eyewear products, is desirable.
• Knowledge of medical terminology, anatomy (especially related to the eye), physiology, and clinical procedures enhances your ability to succeed in this role.
• Familiarity with EHR systems such as Epic or similar platforms is advantageous for managing electronic health records efficiently.
• Experience in pediatrics or working with diverse patient populations will help you excel in providing compassionate care.
• Strong understanding of HIPAA compliance standards ensures confidentiality and security of patient information.
• The ability to perform basic medical billing and coding tasks related to optometry services is a plus for supporting administrative functions. Join us in creating a welcoming environment where cutting-edge eye care meets compassionate service!

Pay: $22.00 - $26.00 per hour

Expected hours: 34.0 – 45.0 per week

Benefits:

• 401(k)
• Employee discount
• Health insurance
• On-the-job training
• Paid time off

Work Location: In person

Salary : $22 - $26