Relationship Banker, Yorktowne, Manalapan, NJ

Your Journey Starts Here:

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset.

Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth.

We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally.

Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together.

As a Relationship Banker, you serve as a trusted advisor to customers, focusing on building strong, long-lasting relationships by understanding their financial needs and goals.

The Difference You Make

You provide tailored solutions for banking, lending and investment products while delivering exceptional customer service.

You proactively engage with customers to identify opportunities for cross-selling services, resolving issues, and educating them on digital banking tools.

• Achieve or exceed sales targets by actively promoting and effectively cross selling various banking products and services to existing and prospective customers.
• Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions.
• Proactively prospect for new clients through internal and outbound interactions such as: networking, referrals, lead calling, portfolio management and community engagement.
• Responsible for meeting the financial needs of the customer to include transactional, servicing, and product.
• Ensure an elevated customer experience, delivering personalized, seamless, and attentive service.
• Foster customer loyalty by addressing concerns and providing timely resolutions.
• Engage customers through digital platforms to enhance customer interactions and educate them on self-service options.
• Communicate clearly and effectively with customers in person, over the phone, or through digital channels.
• Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense.
• Collaborate with team members and partners to achieve branch goals and drive overall performance.

What You Bring

• High school diploma, GED or equivalent education: Business Management, Finance, or equivalent field. - Required.
• Bachelor's degree in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred.
• 3 Years Experience selling products and/or services in an incentive-based environment - Required.

Risk Culture

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement

At Santander, we value and respect differences in our workforce.

Working Conditions

Frequent minimal physical effort such as sitting, standing and walking is required for this role.

This job description does not list all of the job duties of the job.