What are the responsibilities and job description for the Full time Front Desk position at Santa Rosa Post Acute?
Job Title: Receptionist – Skilled Nursing Facility
Location: Santa Rosa Post Acute, Santa Rosa CA
Job Type: Full-Time
Salary Range $19-$20/hour
About Us:
Santa Rosa Post Acute is a compassionate and resident-centered skilled nursing facility dedicated to providing exceptional care to seniors. We are seeking a friendly, reliable, and organized Receptionist to be the welcoming face of our facility and a key point of communication for residents, families, and staff.
Position Summary:
The Receptionist is responsible for managing the front desk, answering calls, greeting visitors, and providing administrative support to ensure smooth daily operations. This role requires a warm demeanor, attention to detail, and the ability to multitask in a fast-paced healthcare environment.
Key Responsibilities:
Greet and assist residents, families, visitors, and staff in a professional and courteous manner
Answer and direct phone calls in a timely and friendly manner
Manage sign-in/sign-out logs for visitors and staff
Distribute mail, packages, and messages
Maintain a clean and organized front desk and lobby area
Provide administrative support to the nursing and administrative teams
Comply with all confidentiality, privacy, and HIPAA regulations
Qualifications:
High school diploma or equivalent
Previous receptionist or front desk experience preferred, especially in healthcare or senior care settings
Excellent communication and customer service skills
Proficiency in Microsoft Office and general office equipment
Ability to multitask, stay organized, and remain calm under pressure
Compassionate and professional demeanor
Benefits:
Competitive pay
Health, dental, and vision insurance (for eligible employees)
Paid time off and holidays
Opportunities for growth and training
Supportive and team-oriented work environment
Salary : $19 - $20