What are the responsibilities and job description for the Clinic Admin Assistant position at Santa Rosa Acupuncture Wellness?
Job basics:
- 17-22 hours a week with potential 1-2 hours a week of extra admin work
- Must be able to send out mass emails regularly, choose photos, etc
- Knowledge in using Canva to create designing signage
- Be able to process refunds in a fast paced environment
- Reconcile appointments with payment and charting
- Run financial reports on our scheduling software, Vagaro
- Answering the phone and emails in the clinic in a timely manner
- Stock shelves, organize, and clean chairs after each appointment
- Greet, orient, and seat new patients
- Enter new appointments and patient information into charting system
- Maintain a calendar for the team, remind the team of upcoming meetings etc.
Schedule:
- Must be able to work at least 3 days a week, including Friday and Saturday
- Arrive AT LEAST half an hour before clinic opens
- Flexibility to leave early if work is complete
- Mandatory Friday/Saturday shift: 9:30am - 3pm
- Additional two-three fixed weekday shifts of your choice:
- Monday, Tuesday, Thursday: 1pm - 6:30pm
- Wednesday/Thursday: 9:30am - 3pm
- Sunday off
Employee Benefits:
- $25 an hour
- 1 free acupuncture treatment a week
- 40% off herbal formulas
- Paid sick time
- IRA retirement matching
Job Skills:
- Builds immediate rapport with a wide variety of people, even when facing difficult or tense situations.
- Engages input from others constantly and listens with empathy and concern.
- Communicates in a clear, compelling, and concise manner, both verbally and in writing
- Actively listens and checks for understanding.
- Anticipates patient needs and provides services that are beyond expectations.
- Anticipates conflicts before they happen, based on knowledge of interpersonal and group dynamics.
- Defuses high-tension situations effectively.
- Focuses on highest priorities and sets aside less critical tasks.
- Lays out a thorough schedule and steps for achieving objectives. Decisively makes high-quality decisions, even when based on incomplete information or in the face of uncertainty.
- Actively seeks input from pertinent sources to make timely and well-informed decisions.
Pay: From $25.00 per hour
Benefits:
- Paid orientation
- Paid sick time
- Retirement plan
- Wellness program
Work Location: In person
Salary : $25