What are the responsibilities and job description for the Web Sales Associate position at Santa Fe Dry Goods?
Web Sales Associate (Full-time and on-site in Santa Fe, NM)
Santafedrygoods.com is seeking a Web Sales Associate to join our team on the Santa Fe Plaza.
We're looking for someone with a genuine interest in fashion, thoughtful design, and exceptional client service. An appreciation for natural fibers, quality craftsmanship, and sustainable fashion is valued, along with the ability to build lasting relationships with clients.
This is a client-focused role. You'll spend your day helping customers by phone, email, and text, processing online orders, and making sure every package is prepared and shipped with care. Great communication, attention to detail, and a warm, helpful personality are essential.
What you'll do
- Help clients by phone, email, and text
- Process online orders, quality control, exchanges, and returns
- Build lasting relationships with clients and help them develop a thoughtful wardrobe over time
- Assist clients with sizing, fit, and styling, recommending pieces that complement their existing wardrobe
What We're Looking For
- Retail or customer service experience
- Friendly, confident phone and communication skills
- Organized with excellent attention to detail
- Comfortable using a computer and learning new software
- Enjoys working as part of a team and contributes to a positive work environment
- A genuine interest in women's fashion and providing thoughtful, personalized service
- Appreciation for art, design, and handcrafted products
Luxury retail experience is helpful, but not required. We're happy to train the right person.
Pay & Benefits
- Competitive hourly pay, based on experience
- Commission opportunities
- Typical annual earnings of $65,000 to $85,000
- Health, dental, and vision insurance available
- Employee discount
- Full-time, five days per week, including Saturdays
Before You Apply
Reviewing Santafedrygoods.com so you have a sense of who we are and what we offer.
Please include your resume along with answers to the questions below so we can learn a little more about you.
- What interests you about this position?
- Tell us about a time you provided exceptional customer service.
- Favorite designer from our site and why?
- How comfortable are you using a computer on a scale 1-10?
- What programs or softwares have you used?
- Why do you think you'd be a good fit for our team?
We look forward to hearing from you.
Send resume and cover letter to David@santafedrygoods.com
Pay: $65,000.00 - $79,000.00 per year
Benefits:
- Employee discount
Work Location: In person
Salary : $65,000 - $79,000