What are the responsibilities and job description for the Servers and Host position at SANTA FE CATTLE CO?
Server
Description
- Must be friendly, outgoing, and must posses good communication skills.
- Is organized and able to think and act quickly and effectively.
- Retains self-composure. Is an enthusiastic and convincing salesperson.
- Must be customer sensitive and possess a sense of timing.
- Must take pride in personal appearance and be dedicated to his/her job.
- Must display integrity and honesty in all aspects of his/her employment.
- Must observe diners to ensure that guests are satisfied with the food and service, responds to additional request and determines when the meal has been completed.
- May assist server assistant with stocking, removing, and resetting dishes and silverware between courses, and cleaning and resetting vacated tables.
Requirements
- Must be of legal age to serve alcohol according to state laws.
- Must be able to communicate in, read, write, and understand the primary language of the work location.
- Must be able to perform simple simple mathematical calculations from time to time.
- Must be able to stand and exert fast-paced mobility for periods of up to 6 hours in length.
- Must have a good sense of balance, be able to bend and kneel and have the ability to lift bus tubs and trays frequently weighing up to 25lbs.
Additional Information
Duties
- Communicates effectively with guests.
- Must be enthusiastic and make guest feel appreciated through his/her actions.
- Obtains information regarding specials, sidework, assigned station, and etc. from a manager at the start of a shift.
- Has thorough knowledge of the steps of service and all of their components and use them to manage his/her section effectively.
- Work as a team with all of our personnel.
- Maintains running side work throughout shirt and completes closing side work at end of shift as assigned by the manager.
- Works with others to keep all areas cleaned and stocked to our standards at all times.
- Accept guest payment, process credit card charges and make change (if applicable).
- Performs other related duties as assigned by management.
Knowledge
- Guest relations, Floor plan, Side work duties, Phone procedures, Specials, Steps of service, Menu knowledge, POS operation, Liquor knowledge, Alcohol awareness Cash handling, Teamwork.