What are the responsibilities and job description for the Car Valet/Service Porter position at Santa Cruz Toyota?
We are looking for Car Valet/Service Porters to join our winning team!
Duties, SKILLS, AND ABILITIES
Duties, SKILLS, AND ABILITIES
- Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location
- Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up
- Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation
- Retrieve customer vehicles for pick-up thank customers for their business
- Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service
- Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.
- Drives vehicles to and from service lane, service stalls, and parking lot as needed.
- Makes key tags for vehicles
- Maintains a professional appearance
- Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
- Ability to work well in a team environment
- Ability to drive both manual and automatic transmissions
- Ability to work in various temperature environments (outside in various weather conditions, and in the store)
- Ability to stand during entire shift, excluding meal and rest periods
- Ability to move and lift 55 pounds
- Ability, on a consistent basis, to bend/twist at the waist and knees
- Safely maneuver vehicles in tight and small spaces
- Performs other duties as assigned
- Notice to all Applicants: We are a drug free workplace. We perform pre-employment drug testing
- 2 years’ experience in customer service required