What are the responsibilities and job description for the Medical Receptionist position at Santa Cruz Ear, Nose & Throat Medical Group?
We are looking for a Medical Receptionist for our busy specialty practice. Our Receptionist’s duties include offering administrative support across the organization. We are looking for candidates whose qualities include exceptional customer service skills, dedication, punctuality, a positive attitude, great organizational skills and efficiency with multi-tasking. The ideal candidate should be self motivated with a high desire to work in a team environment and must have exceptional attention to detail. Must be flexible to work in both of our offices, in Santa Cruz and Freedom.
Responsibilities
- Greet and welcome guests as soon as they arrive at the office
- Answer, screen and forward incoming phone calls
- Provide basic and accurate information in-person and via phone/email
- Maintain office security by following safety procedures and controlling access via the reception desk
- Perform other clerical receptionist duties such as filing, scanning and faxing
- Skills:
- Proven work experience as a Medical Receptionist or similar role
- Medical experience with electronic medical records skills
- Health Insurance verification experience preferred
- Hands-on experience with office equipment
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Ability to work as a team member
- Customer service attitude
- Ability to work in both our Santa Cruz and Watsonville locations when necessary
- Bilingual in Spanish preferred but not required
- High school degree
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Otolaryngology
Education:
- High school or equivalent (Required)
Experience:
- Front desk: 1 year (Required)
- Customer service: 1 year (Required)
- Bilingual: 1 year (Preferred)
- EMR systems: 1 year (Preferred)
Work Location: In person
Salary : $23 - $27