Housekeeper Harbor Inn

Job Summary

Under supervision, cleans and prepares lodging rooms for guests and cleans indoor and outdoor common areas. May answer guest questions and provide excellent service to guests.

Lead

Under general supervision, assigns and inspects the work of room attendants. Checks cleaning supplies and orders supplies as needed. Performs the duties assigned to Room Attendants.

Unique Job Requirements

Works at the Harbor Inn to provide service to guests by cleaning and preparing rooms, bathrooms and common areas for guests. Works inside in rooms and common areas and out side on walkways, hallways and common areas. Works around dust, dirt, and chlorine based chemical cleaning products. Required to work weekends and holidays.

Lead is required to provide exceptional guest service to guests and staff.

JOB TASKS

• Sweep, vacuum, dust, mop, scrub, polish, and sanitize bathrooms and bedrooms.
• Change bed linen.
• Empty trash containers and pick up trash in and around rooms and outdoor areas.
• Replenish linen, towels, and toiletry supplies in each room.
• Clean outdoor furniture, umbrellas, decks, handrails and fencing.
• Operate hand/push cart.
• Move furniture and equipment.
• Shampoo and spot clean carpets.
• Clean kitchens, sinks and refrigerators.
• Wash, dry and put away dishes and pots and pans.
• Wash windows, shower stalls, and walls.
• Replace light bulbs.
• Report repairs required and property damage; may write work orders.
• Lock doors and turn on/off lights.
• Report unusual or suspicious circumstances.
• Report and turn in items left in rooms.
• May provide vacation relief in other job classes and do other related work as assigned.
• Perform other duties as assigned.
  
  

Lead Room Attendant

• Perform duties of Room Attendant.
• Oversee and supervise Room Attendants and inspect completed rooms.
• Train and motivate staff to provide consistent, friendly and helpful guest service.
• Assign breaks.
• Ensure that employees conform to company and department policies.
• Ensure that supplies are ordered and stocked.
• Perform other duties as assigned.
  
  

Qualifications

Housekeeping, cleaning or janitorial experience is desirable.

Lead: At least 6 months housekeeping, cleaning or janitorial experience and some experience giving directions and supervising.

Knowledge/Skills/Abilities

• Knowledge of cleaning techniques and supplies.
• Able to clean and prepare rooms, bathrooms, kitchens, spas and common areas using a variety of equipment and supplies.
• Able to follow safety practices and proper lifting techniques.
• Able to follow verbal and written directions.
• Able to open and lock doors and windows and turn on and off lights.
• Able to write reports.
• Able to communicate clearly and concisely verbally and in writing.
• Able to work independently and as a part of a team.
• Able to report unusual conditions/circumstances, repairs required and vandalism.
• Perform other duties as assigned.
  
  

Lead Room Attendant;

• Ability to oversee and supervise Room Attendants and inspect completed rooms.
• Ability to train and motivate staff to provide consistent, friendly and helpful guest service.
• Ability to assign breaks.
• Ability to ensure that employees conform to company and department policies.
• Ability to order cleaning supplies and stock supplies.
• Perform other duties as assigned.
  
  

Physical Requirements

• Able to stand and walk for 7 and one half hours and clean up to 14 rooms per day.
• Able to climb stairs, stand on a 4 ft. ladder and step in and out of small spaces.
• Able to lift up to 30 lb. from ground to shoulder and drag or push laundry bags weighing up to 50 lb.
• Able to safely perform repeated bending, stretching, pushing, lifting, climbing and stooping.
• Bi-manual dexterity.
  
  

TESTING

criminal background check

REPORTS TO

Property Director