Director of Human Resources

JOB SUMMARY:
The Director of Human Resources is responsible for overseeing all aspects of Human Resources at the Santa Cruz Beach Boardwalk. This includes managing HR systems, employee engagement, employee relations, recruiting, compensation, benefits, and training. The Director of Human Resources will strive to create a positive work environment and ensure legal compliance. Additionally, the Director of Human Resources will serve as a trustee on the Profit Sharing and 401(k) Plan.

UNIQUE JOB REQUIREMENTS:
The Director of Human Resources will work with a spring and summer workforce comprised largely of young, first-time workers. Therefore, it is crucial for the Director to be a team-oriented leader with the ability to build rapport and excellent working relationships with employees, management team, vendors, attorneys, agency representatives, and other employers. The successful candidate must possess strong business acumen, analytical skills, organizational skills, and maintain confidentiality. A leadership style that is collaborative and focused on coaching and mentoring is essential. The position may require long hours, some weekends, and availability on a 24/7 basis for critical incidents.

JOB TASKS (IN ORDER OF IMPORTANCE):

- Direct, manage, train, motivate, support, and evaluate all levels of Human Resources staff, including employment, training, benefits, employee engagement, HRIS, and records management.
- Collaborate with all levels of management to design, develop, and implement employee-related programs, policies, and compensation practices.
- Ensure employee-related policies and procedures comply with labor laws and regulations.
- Coach, counsel, and advocate for managers and employees on employee relations issues and conflict resolution to promote a positive working environment and mitigate risk.
- Conduct necessary investigations.
- Develop and implement a recruiting strategy that effectively represents hiring trends, the company culture, and includes broad outreach to attract and retain guest-oriented talent in a timely manner.
- Ensure that training and development efforts align with organizational needs.
- Analyze compensation and benefit data/trends and develop competitive wage and benefit structures to attract and retain employees.
- Oversee performance evaluation and merit increase programs that foster employee retention and staff upward mobility.
- Manage leaves of absences effectively.
- Prepare and maintain policies, procedures, handbooks, summary plan descriptions, and other documents to comply with regulations and keep leadership and employees informed.
- Support the Profit Sharing and 401(k) Plan, including the annual plan audit, quarterly financial reconciliation, vendor selection, and participation in Plan Trustee meetings.
- Oversee the administration of employee engagement-related research, including internal and external surveys. Collaborate with Managers and the management team to analyze and interpret results.
- Collaborate with the leadership team to develop plans for continuous improvement.
- Develop and monitor the annual Human Resources financial budget and track monthly expenses.
- Serve on various internal committees, external committees, and/or boards in the community or Human Resources profession.
- Complete special projects and other assigned work.

RELATIONSHIPS INTERNAL:
The Director of Human Resources will interact with employees at all levels within the Santa Cruz Seaside Company.

RELATIONSHIPS EXTERNAL:
The Director of Human Resources will collaborate with Insurance Brokers, Claims Administrators, Profit Sharing and 401K Plan Administrator, Investment Managers, Auditors, Medical personnel, and other employers.

TRAINING AND EXPERIENCE:
- BS/BA or equivalent and 8 years of progressive experience in Human Resources, with at least 2 years of experience in compensation administration. Alternatively, twelve years of progressively responsible Human Resources Leadership/Business Partner experience may be considered in lieu of education.
- At least two years of leadership experience and experience deploying an ATS system is desired.
- SPHR or SHRM-SCP certification, UKG experience, and bilingual skills (Spanish/English) are a plus.

KNOWLEDGE, SKILLS, AND ABILITIES:
- Thorough knowledge of Wage & Hour laws, FEHA, ADA, ERISA, EEOC, HIPAA, ACA, FLSA, public health compliance, and other laws and regulations governing Human Resources.
- Familiarity with the structures, options, delivery systems, and designs of compensation and benefit plans.
- Proficiency with computerized HR recording systems.
- Understanding of financial budgets and reporting.
- Ability to effectively communicate with and motivate employees from diverse backgrounds.
- Strong planning, organizing, and program management skills.
- Excellent conflict resolution skills with the ability to listen to employee and management concerns and develop fair resolutions.
- Demonstrated ability to establish and maintain effective working relationships with others.
- Clear and effective oral and written communication skills.
- Experience in hiring, supervising, training, and delegating work, including remote and hybrid staff.
- Strong teamwork skills and ability to maintain confidentiality.
- Ability to develop and implement policies, procedures, and systems.
- Experience in developing and evaluating Requests for Proposals and negotiating favorable rates and agreements.
l- Ability to track and interpret legislative and regulatory changes and clearly explain laws, policies, and procedures.- Strong problem-solving and analytical skills, with the ability to define problems, collect, analyze, and interpret data, and develop solutions to complex problems.
- Experience in budget development and monitoring.
- Proficiency in using a computer for data input, access, retrieval, analysis, report preparation, and correspondence.

PHYSICAL REQUIREMENTS:
- Able to work in an office environment.
- Capable of hearing normal conversations, reading documents, and verbally communicating with employees and others.
- Comfortable climbing up and down stairs and walking up and down the Boardwalk.
- Proficiency in using a computer.

LICENSES AND INSURANCE:
The Director of Human Resources must possess and maintain a valid California U.S. Driver's License at the time of hire. They are also required to maintain automobile liability coverage as per California's minimum liability insurance requirements if they will be using their own vehicle to perform company business functions.

TESTING AND BACKGROUND CHECKS:
The successful candidate will be required to undergo a drug screenni, criminal background check, andc sign privacy and confidentialityo policies.

REPORTS TO:
lThe Director of Human Resources will report directly to the President.
SUPERVISES DIRECTLY:
The Director of Human Resources will directly supervise the Employment Manager, HR Office Manager, and Employee Engagement Coordinator.nicol