MANAGEMENT ANALYST

The Santa Clara Valley Transportation Authority (VTA) is seeking a highly analytical and collaborative Management Analyst to support the Safety & Security Division in advancing key public safety, compliance, and policy initiatives.

This position will focus on program implementation, regulatory analysis, policy development, and cross-functional coordination related to transit safety, security operations, workplace violence prevention, and public safety programs. The incumbent will work closely with internal departments such as Operations, Legal, Human Resources, and external partners including law enforcement agencies, municipalities, and community-based organizations.

This role requires strong project management, technical writing, and stakeholder coordination skills, with the ability to translate complex regulatory requirements into actionable programs, policies, and procedures.

The Division:

This division oversees VTA's safety and transit system security and law enforcement functions, which include oversight of the Transit Security Department, management of contracted security services provided by Allied Universal Security, administration of VTA’s contract with the Sheriff’s Department for sworn law enforcement personnel and Cyber Security.

Definition

Under general supervision, a Management Analyst performs a variety of professional level analytical staff studies and/or projects concerned with the improvement of management functions, practices, and services or the implementation of program objectives.

 Distinguishing Characteristics

This is the journey level within the Management Analyst series.  Positions in this class perform a wide variety of management analysis activities.  Assignments at this level require the use of considerable discretion, judgment, and interpersonal skill.  Recommendations and commitments have considerable weight; personal contacts involve negotiating, advising, and gaining acceptance of one's ideas by others.  Positions at this level may provide training and lead direction over other Analysts, Aides, and clerical support staff.

This class is distinguished from the lower level of Associate Management Analyst in that incumbents of the Management Analyst class receive less supervision and are expected to perform more responsible assignments with a great deal of independence; and from the higher level of Senior Management Analyst in that the latter is responsible for supervising the work of professional analytical staff and performing the most complex professional level analytical staff studies and projects.

The ideal candidate is a detail-oriented and strategic professional with experience supporting or leading projects in a public agency or regulated environment. They have a strong foundation in program management, regulatory analysis, and policy development, and are skilled in translating laws and regulations into clear, implementable procedures.

They are an effective communicator who can develop technical documents such as reports, SOPs, policy memos, and implementation plans, while also coordinating with diverse stakeholders including legal teams, operational staff, and external partners.

The ideal candidate brings experience in public safety, compliance programs, or security-related initiatives, and demonstrates the ability to balance analytical work with real-world operational considerations, including community impact and stakeholder engagement.

About VTA 

The Santa Clara Valley Transportation Authority employs more than 2,000 people dedicated to providing solutions that move Silicon Valley. Unique among transportation organizations in the San Francisco Bay Area, VTA is Santa Clara County’s authority for transit development and operations (light rail and bus), congestion management, transportation-related funding, highway design and construction, real estate and transit-oriented development, and bicycle and pedestrian planning. With local, state, and federal partners, VTA works to innovate the way Silicon Valley moves and provide mobility solutions for all. 

Santa Clara Valley Transportation Authority (VTA) is an independent special district that provides sustainable, accessible, community-focused transportation options that are innovative, environmentally responsible, and promote the vitality of our region.

VTA provides bus, light rail, and paratransit services, as well as participates as a funding partner in regional rail service including Caltrain, Capitol Corridor, and the Altamont Corridor Express.

As the county’s congestion management agency, VTA is responsible for countywide transportation planning, including congestion management, design and construction of specific highway, pedestrian, and bicycle improvement projects, as well as promotion of transit oriented development.

VTA provides these services throughout the county, including Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Los Gatos, Milpitas, Monte Sereno, Morgan Hill, Mountain View, Palo Alto, San Jose, Santa Clara, Saratoga and Sunnyvale. VTA continually builds partnerships to deliver transportation solutions that meet the evolving mobility needs of Santa Clara County.

As we continue to implement our VTA Forward Plan, we aim to strengthen and increase our workforce to take on future opportunities and challenges by elevating our people and our services. 

For more information about our VTA Forward Plan, visit: https://www.vta.org/VTAForward

Family-Friendly Workplace Certification Program (FFWCP)

The County of Santa Clara FFWCP recognizes VTA as a business that creates supportive workplaces for employees and their families.

Family-friendly workplaces improve health outcomes and job satisfaction for employees and increase work productivity and retention for employers. Employers can create a family-friendly workplace by meeting and exceeding state and federal employment laws relating to parental leave, lactation accommodation, and work/family balance.

Typical Tasks

Duties performed may vary depending on area of assignment.

• Conducts a variety of analytical studies and surveys, makes recommendations, and prepares reports on the findings of such studies and surveys;
• Reviews and analyzes existing or proposed projects, policies, procedures, systems and management activities, advises management on their impact, and makes recommendations for change;
• Participates in the development and implementation of policies and procedures;
• Conducts a variety of analytical studies;
• Develops and analyzes quantitative data for management control and evaluation purposes;
• Prepares and presents factual and statistical data, and makes recommendations in oral, graphic, and written form;
• Consults with management and employees, representatives from organizations and groups, and the general public to give and/or secure necessary information;
• May act as project lead/coordinator for assigned projects;
• Maintains accurate records, files, and databases;
• Performs mathematical and statistical calculations;
• Interprets and implements applicable rules, regulations, and procedures;
• Prepares letters, reports, memorandum, and other written materials;
• Acts as a departmental resource;
• Performs budget preparation and/or review;
• Makes verbal presentations of study findings/recommendations to management and/or boards and commissions as required;
• May serve as a member of management team in meetings with unions;
• May provide training and lead direction over other Analysts, Aides, and clerical support staff;
• May act as "super user" for specialized computer applications;
• Performs related duties as required.

Employment Standards

Training, education, and experience, which demonstrates possession of the required knowledge, skills, and abilities.

Development of the required knowledge, skills, and abilities is typically obtained through a combination of training, education, and experience equivalent to graduation from an accredited college or university with a four-year degree in public or business administration, or a related field, and two (2) years of increasingly responsible experience performing management analysis for a public or private sector organization.  

Knowledge of:

• Principles and practices of administration, management analysis, organization, budget, and communication;
• Methods and techniques of administrative research;
• Analytical principles and techniques;
• Report writing and presentation;
• Statistical research techniques and procedures;
• Collaborative problem solving;
• Operation of common office equipment, including personal computers and common software applications;
• Techniques for gathering, evaluating, and transmitting information;
• Principles and practices of lead supervision and training.

Ability to:·        

• Gather, interpret, analyze, evaluate, and present a variety of management analysis data;
• Define problem areas, and develop and recommend effective courses of action;
• Formulate specific objectives against which to compare and evaluate results;
• Prepare reports and supporting recommendations;
• Persuade, justify, and project consequences of decisions and/or recommendations;
• Plan, coordinate, and initiate action necessary to implement recommendations;
• Exercise good judgment within established policies and guidelines;
• Use discretion and maintain confidentiality when necessary;
• Maintain accurate records, files, and databases;
• Follow oral and written directions;
• Organize and prioritize work and meet critical deadlines;
• Interpret and apply applicable laws, policies, regulations, and procedures;
• Provide technical support, including on specialized computer applications related to assigned area of responsibility;
• Communicate effectively, both orally and in writing;
• Establish and maintain cooperative-working relationships with those contacted in the course of work.

General Application Instructions

Please read this job announcement in its entirety before applying. We recommend printing or saving a copy for future reference.

To be considered, applications must be submitted online through the Human Resources department by the posted deadline. If the job posting is listed as “continuous,” we encourage you to apply as soon as possible, as the posting may close without prior notice. Once your application is submitted, you will receive an immediate email confirmation.

Personalized responses to Supplemental Questions that connect your past experiences to this specific role are the most effective. AI-generated content may lack the specificity required to address the key criteria outlined in the job description. While we encourage the use of AI as a tool to enhance your work, we want to evaluate your non-AI-assisted communication skills. You may use AI to generate ideas, but please ensure your final responses are in your own voice and reflect your unique experience. Overreliance on AI-generated content is discouraged and may diminish your chances of success.

Important: Only online applications will be accepted for this recruitment. We do not accept paper applications, resumes, Job Interest Notification Cards, or incomplete/unsubmitted applications in place of a fully completed application.

Communication & Contact Information
All updates regarding your application—including notices for testing and interviews—will be sent via email. Be sure to select email as your preferred method of communication and maintain a valid, up-to-date email address. Applicants are also responsible for keeping their phone numbers and mailing addresses current in their online profiles.

Due to the high volume of applications, we are unable to provide individual updates. Please check your application status through your online account. For technical support, contact NEOGOV at (855) 524-5627, Monday through Friday, 8:00 AM – 5:00 PM (PST), excluding holidays.

Application Review & Processing
All current and prior relevant work experience—including experience with VTA—must be fully detailed in the Work Experience section of your application. Entries such as “see resume” are not acceptable. Incomplete or improperly completed applications may be rejected, even if you meet the minimum qualifications.

While you are welcome to upload a resume, it does not substitute for completing the online application in full. Be sure that your application accurately reflects the education and experience necessary for the position.

Applications are reviewed throughout the recruitment process to determine whether candidates meet the minimum qualifications. Meeting these minimums or advancing through any stage does not guarantee further consideration. Any misrepresentation or falsification of qualifications, experience, education, or training may result in disqualification and/or exclusion from future employment opportunities with VTA.

This classification is represented by American Federation of State, County and Municipal Employees (AFSCME). Wages, hours, and other terms and conditions of employment are governed by the applicable collective bargaining agreement between VTA and the union.

                                                                                                 Tentative Examinations:

                                                                                           Oral Panel: Week of April 27, 2026

Conditions of Employment

Final candidates must successfully complete a Livescan background check, reference checks, verification of education or certifications, and a criminal history review before appointment. 

Eligibility List

The established Eligible List from this recruitment will be used to fill the current vacancies and additional vacancies that may occur.  Eligible Lists typically remain in effect for six (6) months. However, Human Resources may abolish Eligible Lists at any time during the six (6) month period. Human Resources may extend eligible Lists for up to two (2) years. Eligible Lists may be used for more than one recruitment. 

Americans with Disabilities Act Accommodations 

VTA is committed to providing reasonable accommodations to individuals with disabilities in the recruitment and examination process. To request an accommodation, please contact the Human Resources Department at (408) 321-5575 or email Personnel@vta.org at least five business days before the test.

Equal Employment Opportunity

VTA is an equal employment opportunity employer. VTA does not and will not tolerate discrimination against applicants or employees on the basis of age, ancestry, color, marital status, mental or physical disability, genetic information, national, origin, immigration status, political affiliation, race, religion, creed, sex, gender identity, gender expression, sexual orientation, pregnancy, medical condition, disabled veteran or veteran status, etc.

Salary : $117,775 - $143,082