What are the responsibilities and job description for the Concierge Media Specialist position at Santa Barbara Auto Group?

Position Title: Concierge Media Specialist

Location: Santa Barbara, CA

Description:

Concierge Media Specialist – Land Rover, Bentley of Santa Barbara

Land Rover, Bentley Santa Barbara is seeking a Concierge/Media Specialist — a polished, people-oriented professional who brings our clients’ experience to life both in-store and online.

This unique role blends hospitality, storytelling, and brand representation. You’ll greet clients, capture their delivery moments, and share authentic content across our digital platforms while ensuring every guest feels the elevated service our brand is known for.

Full-time | On-site | Competitive pay | Growth within the Land Rover and Bentley brands.

If you love connecting with people and have a natural eye for storytelling, this is your opportunity to represent one of the world’s most iconic luxury brands — both in person and online.

We offer the following:

•Competitive performance based compensation
•Paid vacation, health insurance package, 401k retirement plan
•A fast paced rewarding work environment
•Growth opportunities within our company

Qualifications:

Key Responsibilities:

Welcome clients during sales and service visits with professionalism and warmth.

Capture and post delivery photos/videos that celebrate our clients’ new vehicles.

Manage and respond to comments and messages on social media channels.

Coordinate with Sales and Marketing to feature events, promotions, and dealership updates.

Maintain a consistent online tone and visual style aligned with the Land Rover brand.

Assist with in-store events, brand activations, and hospitality touches.

Utilize the CRM system to track client interactions, schedule follow-ups, and ensure consistent communication across departments.

Ideal Candidate:

Exceptional communication and presentation skills.

Confident, professional, and comfortable on camera and around luxury clientele.

Experience with social media platforms (Instagram, TikTok, Facebook, etc.).

Basic photography/video and editing skills (smartphone or DSLR).

Strong sense of luxury service and attention to detail.

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