What are the responsibilities and job description for the Logistics Supervisor position at sanofi?
About Sanofi Tuas At Sanofi Tuas, we are committed to chasing the miracles of science to improve people's lives. Our Singapore manufacturing site is a key node in Sanofi's global supply chain, delivering life-changing medicines to patients worldwide. We are looking for a dynamic and driven Logistics Supervisor to join our Warehouse & Logistics team and contribute to our mission of operational excellence. Role Summary The Logistics Supervisor is responsible for overseeing the end-to-end daily warehouse and logistics operations at the Sanofi Tuas site. This role requires a hands-on leader who can manage a team, coordinate with internal and external stakeholders, and drive continuous improvement initiatives in alignment with Sanofi's operational standards, GMP requirements, and HSE protocols. Key Responsibilities Operational Management Oversee and manage daily warehouse operations including inbound, manufacturing top-up, and outbound activities Ensure all warehouse activities are executed in compliance with GMP, HSE, and Sanofi operational standards Maintain the highest levels of tidiness, cleanliness, and organization across all warehouse work areas using the 5S methodology Ensure all warehouse equipment is maintained in good working condition and coordinate preventive maintenance as required Team Leadership & Development Lead, coach, and develop warehouse team members to maintain high performance and operational readiness Provide structured guidance and training to support skill development and optimize individual and team performance Ensure all tasks are completed on time and in accordance with operational standards and SOPs Foster a culture of accountability, safety, and continuous improvement within the team Stakeholder Coordination Coordinate on-site operations with external parties including vendors and 3PL providers Collaborate effectively with internal departments including Manufacturing, QA/QC, HSE, Engineering, and IT to ensure smooth operational flow Serve as the primary point of contact for all operational floor issues and escalations Production Order Management Work closely with Manufacturing and Quality teams on daily Production Processing Order (PRO) management, including order processing, picking, packing, and delivery to the manufacturing floor Ensure timely and accurate fulfillment of production orders to support uninterrupted manufacturing operations 3PL Management Manage day-to-day operations with the 3PL provider, including material top-up from the bulk warehouse and return trips Monitor 3PL performance against agreed KPIs and SLAs; proactively resolve operational issues in a timely manner Process defect material applications and ensure timely closure of outstanding cases Performance Analysis & Continuous Improvement Analyze operational data and reports to identify bottlenecks, inefficiencies, and improvement opportunities Recommend and implement initiatives to improve throughput, delivery performance, and operational efficiency Drive a culture of continuous improvement aligned with Sanofi's Lean and operational excellence principles Compliance & Reporting Prepare and manage operational reports including Deviations, Non-Compliance Reports, HSE Incident Reports, Change Controls, Risk Assessments (RA), and Impact Assessments (IA) Develop, review, and implement Standard Operating Procedures (SOPs) to ensure consistent and compliant operations Ensure adherence to all regulatory, GMP, and site safety requirements Inbound & Outbound Shipment Management Arrange and coordinate inbound and outbound shipments, including preparation of shipping documents such as packing lists, invoices, and permits Liaise with shippers, consignees, and freight forwarders to ensure timely and accurate shipment movements Support shipping validation processes and assist in data collection and report preparation Inventory Management Manage inventory accuracy through regular cycle counts and stock reconciliation Handle administrative tasks including inventory adjustments and scrapping in SAP Ensure inventory integrity and compliance with site storage requirements Systems & Digital Tools Perform and maintain proficiency in SAP (HANA) and Extended Warehouse Management (EWM) transactions Act as backup Key User for SAP/EWM within the team Leverage digital tools and data analytics to support operational decision-making Key Performance Indicators (KPIs) Achievement of operational SLAs and delivery performance targets Inventory accuracy and cycle count compliance 3PL performance metrics and issue resolution timeliness Team development, training completion, and engagement Continuous improvement initiatives implemented and sustained HSE compliance and incident-free operations Requirements Experience Minimum 3–5 years of experience in warehouse or logistics operations in a supervisory role with direct team leadership Experience in a pharmaceutical, biomedical, or GMP-regulated environment is highly advantageous Proven track record in managing 3PL relationships and warehouse operations Education Minimum Diploma, preferably in Logistics, Warehouse Management, Supply Chain Management, Engineering, or a related field Skills & Competencies Strong leadership and people management skills with the ability to motivate and develop a team Excellent verbal and written communication skills in English (mandatory); proficiency in Mandarin is an advantage for effective communication with Mandarin-speaking stakeholders Proficient in Microsoft Office (Excel, Word, PowerPoint) Familiarity with Warehouse Management Systems (WMS) and SAP HANA/EWM is a strong advantage Strong analytical and problem-solving abilities with a data-driven mindset Demonstrated ability to independently lead an on-site operational team and engage with diverse internal and external stakeholders Proactive, hands-on, and a collaborative team player with a strong sense of ownership Committed to a continuous improvement mindset and operational excellence Why Join Sanofi Tuas? At Sanofi, we believe in Aim Higher, Act for Patients, Be Bold, and Lead Together. We offer: A dynamic and inclusive work environment Opportunities for career growth and development A purpose-driven culture focused on improving patients' lives Competitive compensation and benefits Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! We are an R&D driven, AI-powered biopharma company committed to improving people’s lives and creating compelling growth. Our team is guided by one purpose: we chase the miracles of science to improve people’s lives. We want to build a healthier, more resilient world, and turn the impossible into the possible by discovering, developing, and delivering medicines and vaccines for millions of people around the world. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi Start a career that makes a difference. Reinvention is in our DNA. It’s what drove our evolution from a small French enterprise to one of the world’s leading biopharma companies. Whether it’s using AI to shorten drug-discovery times or building trust in healthcare, you could be helping our teams make life better for patients, partners, and communities. This is where you grow your career. We open the door for you to explore new opportunities, push your limits, and connect with people who are driven by a shared purpose: we chase the miracles of science to improve people’s lives.