Digital Product Lead (Manager) iCare Exchange

Job title: Digital Product Lead (Manager) iCare Exchange

• Location: Cambridge, MA
  
  

About The Job

As Digital Product Lead (Manager) iCare Exchange within our Digital team, you will play a vital part in the performance of our entire business while helping to make an impact on millions of patients around the world. Ready to push the limits of what's possible? Join Sanofi Digital!

iCare Exchange is the heart of the iCare Patient relationship management platform, supporting Sanofi Patient Programs with 49 vendor partners and 112 integrations (API, Batch & App Exchange). The Digital Product Lead (Manager) iCare Exchange is responsible for digital product co-development with US therapeutic areas, digital product roadmap planning and analytics, digital product delivery through Agile methodology (either through internal resources and/or external partnerships), and business impact measurement.

Strong collaboration and a deep understanding of stakeholder needs will be critical to ensure iCare supports the requirements of relevant cross-functional business partners in an efficient manner. The ideal candidate must be solution-oriented, operationally savvy, creative, highly organized, flexible, and adept at working with multiple matrix teams, including external vendors.

Join the digital engine driving Sanofi’s transformation - where AI, automation, and bold experimentation power faster science and smarter decisions. Here, you’ll help build the first biopharma company powered by AI at scale.

About Sanofi

We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.

Main Responsibilities

• Responsible for managing the roadmap for a defined set of integrations (High Touch Therapeutic Areas), or project stream related to patient service program integrations
• Define, prioritize and partner with the Digital iCare exchange product line owner to plan, prepare roadmaps
• Manages backlog refinement and drive features prioritization effort, for release definition
• Collaborate with Architecture, Engineering, vendors, System integrator on Digital Integration requirements and technical documentation
• Define, Review and Approve iCare exchange stories, requirements in Jira
• Manage delivery of associated area of responsibility, ensuring proper end to end test cases are prepared and executed prior to release
• Prepare metrics and KPIs to ensure successful execution of integration services and business value
• Responsible to ensure GXP, Validated features comply with defined standards, documentation and release with related approvals for Compliance, Legal and Regulatory purposes
  
  

About You

• Bachelor's degree required – preferably in Engineering or Computer Science; advanced degree (MS, MBA) preferred
• 5 years of total professional experience building complex digital solutions with demonstrated integration experience (AWS, Informatica, Layer 7, Salesforce technologies)
• Relevant pharmaceutical/biotech or similar industry experience
• Proficiency with Jira/Confluence and Microsoft tools (Excel, PowerPoint)
• Experience managing external vendors preferred
• Working knowledge of the regulatory environment (REMS, GXP, validated environments)
• Business acumen and business partnering skills
• Application design and integration expertise
• Compliance knowledge of computerized systems (REMS, GDPR, PHI, PII, GXP)
• Proven ability to lead and influence teams without direct authority
• Excellent communication, writing, and organizational skills
  
  

Why Choose Us

• Bring the miracles of science to life alongside a supportive, future focused team.
• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
• Join the digital force behind Sanofi’s AI-powered pipeline, where Expert, Generative, and Snackable AI accelerate the discovery, development and delivery of breakthrough treatments to patients.
• Help reduce time from discovery to commercialization, delivering life-changing medicines to patients faster than ever.
• Join a workplace where diversity, equity, and inclusion are at the core, with Employee Resource Groups and leadership programs that celebrate every voice.
  
  

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.