What are the responsibilities and job description for the Business Relationship Manager, Vaccines Singapore position at sanofi?
About Sanofi: We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives. · Engage with customers to promote product features and benefits based on approved indications. · Achieve the territory sales and milestones objectives within assigned territory and portfolio · Contribute in defining and deployment of the digital roadmap for Singapore · Identify, profile key accounts and size the business opportunity, develop and implement key account plans · Expand into PHI, implement and manage the application of private market contracts and adherence to commercial policies · Lead and manage ad-hoc projects as required, ensuring they are completed on time aligned with guidelines. · Shape the market and customers in terms of preference for digital interaction and -channel utilization Priorities Business Development and Expansion · Identify key accounts i.e. Public Hospitals, Group Practices, Primary Care Network and developing strategies to build partnership with them to generate immediate or future sales opportunities. · Create a detailed key account plan, set KPI and monitor progress, preparing and presenting regular reports to internal and external stakeholders. · Cross selling of all products and expand brand usage · Share best practices and opportunities to leverage for growth and expansion Demonstrate value of products and partnerships · In depth knowledge and understanding of Sanofi vaccines products and the customer journey. · Consistently review product information and keep up to date on medical and scientific information related to the brand. · Effectively deliver key messages and promote products through a wide range of digital channels. · Extend support and identify opportunities to bring tailored solutions to customer needs. · Cultivate and maintain excellent relationship with customer with the aim to develop Sanofi’s credibility and improve advocacy. Customer and Territory Insights · Identify attributes and customer profile information relevant to the business territory growth. · Knowledgeable on the geographic information and business potential of territory. Understanding relevant sub-segments, preferences regarding channels to interact through, and preferences towards content relevant for the customer. · Create network among stakeholders (i.e. front liners, decision makers, gatekeepers) · Effectively gather competitor information and market intelligence. · Fuel our CRM systems on a daily basis with customer, call details and market insights. Operational excellence · Complete a thorough pre-call plan by creating itinerary and routing plans that effectively achieves call targets, appointments and in-services activities. · Regular analysis and presentation on sales and customer data to internal stakeholders (i.e. managers, team members, and others). · Proper implementation of marketing plan and promotional activities. · Abide by the company’s ethical codes, standard operating procedures, and protocols from pharmacovigilance, quality, HSE, etc by reporting anomalous or questionable behavior and products that my negatively affect our brand and meeting timelines. Effective Planning and Execution that delivers results · Formulate effective sales action plan, accurate forecasts and successful implementation to meet cycle and annual sales target (both qualitative and quantitative). · Effectively promote all assigned franchises following strategy and corporate directions. · Execute sales expectations and run business operations while complying with Sanofi’s standard operating procedures and ethical codes, walking the talk on the importance of compliant behavior, and building a well-coordinated working relationship with both internal and external stakeholders. · Maximize all segment and channels within the territory to generate growth. · Manage budget by effectively utilizing promotional funds to well targeted customers Channel Orchestrating and Optimization · Adoption to change in channel engagement and embracing digital utilization · High level of proficiency on suitable channels intended for a particular account to effectively deliver key messages. · Utilize new channels for promotional activity to reach and engage with target customers outside the classical way. Map the best way to communicate our product messages by matching the right digital channel (e.g. social media, web forums, webinars, GPP etc.) to each customer. Health, Safety and Environment (HSE) Responsibilities · Responsible in complying and meeting all HSE roles and responsibilities in accordance to the existing HSE Policy · Identify and correct unsafe conditions or behaviours and immediately notify the Manager of any serious incidents; complete an Incident / Injury Report and forward to Human Resources within 48 hours where necessary. Pursue Progress. Discover Extraordinary. Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together. At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law. Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! Global Terms & Conditions and Data Privacy Statement We are an R&D driven, AI-powered biopharma company committed to improving people’s lives and creating compelling growth. Our team is guided by one purpose: we chase the miracles of science to improve people’s lives. We want to build a healthier, more resilient world, and turn the impossible into the possible by discovering, developing, and delivering medicines and vaccines for millions of people around the world. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi Start a career that makes a difference. Reinvention is in our DNA. It’s what drove our evolution from a small French enterprise to one of the world’s leading biopharma companies. Whether it’s using AI to shorten drug-discovery times or building trust in healthcare, you could be helping our teams make life better for patients, partners, and communities. This is where you grow your career. We open the door for you to explore new opportunities, push your limits, and connect with people who are driven by a shared purpose: we chase the miracles of science to improve people’s lives.