Collector

Job Description

Sanmina Corporation (Nasdaq: SANM) is a leading integrated manufacturing solutions provider serving the fastest-agrowing segments of the global Electronics Manufacturing Services (EMS) market. Recognized as a technology leader, Sanmina Corporation provides end-to-end manufacturing solutions, delivering superior quality and support to Original Equipment Manufacturers (OEMs) primarily in the communications networks, defense and aerospace, industrial and semiconductor systems, medical, multimedia, computing and storage, automotive and clean technology sectors. Sanmina Corporation has facilities strategically located in key regions throughout the world.

This is an ITAR facility and applicant must be a US Citizen or a lawful permanent resident.

Collector

Shift: 5A (Monday-Friday)

Job Purpose:

The Collector is responsible for managing all aspects of the accounts receivable process including invoice distribution, collections, dispute resolution, ensuring accurate payment application, and maintaining customer records in order to secure timely payment for products and services billed by Sanmina. This role demands exceptional attention to detail, accuracy in handling financial transactions, and the ability to manage multiple tasks in a fast-paced environment. Strong interpersonal and communication skills are essential, as well as the ability to work both independently and collaboratively within a team

Nature of Duties/Responsibilities

• Analysis and Prioritization: Assess aging data and prioritize daily activities based on multiple criteria to proactively manage and follow-up with customers
• Customer Inquiries: Respond to customer inquiries regarding billing, payment status, and discrepancies, ensuring professional and timely resolution.
• Dispute Resolution: Research and resolve billing discrepancies and deductions by collaborating with customers and internal departments.
• Cash Application: Apply payments in conjunction with policy to ensure accurate balancing with customer records
• Plant & Sales Team Collaboration: Work closely with internal sales staff to research and resolve billing issues, terms discrepancies, etc to ensure accurate customer account maintenance.
• Credit Memos: Apply / refund credit memos according to company policies and customer agreements.
• Database Maintenance: Ensure the multiple databases used within this role are accurately updated in a timely manner relevant to the business needs.
• Cash Forecast Support: Input and record data in alignment with customer feedback
• Audit Compliance: Record, retain, and present documentation in compliance with policy and audit requirements
• Special Projects: Perform other duties and participate in special projects as needed

Education/Experience

• A minimum of three years of Accounts Receivable or relative experience, preferably in a manufacturing environment
• High school diploma/GED
• Associate’s degree or higher in accounting, finance, or a related field is a plus.
• High attention to detail with strong organizational and record keeping skills
• Intermediate knowledge in Excel
• Excellent customer service skills with demonstrated ability to resolve issues tactfully in a timely manner
• Ability to problem solve independently
• Excellent communication skills, both written and verbal
• Ability to work in a fast-paced, time-sensitive environment
• Oracle ERP experience a plus
• Positive attitude and team player that works collaboratively to reach team goals
• Demonstrates initiative by looking for ways to improve efficiency and willingness to take on new tasks
• Strong problem-solving skills to research and resolve disputes or issues promptly.
• Ability to work independently as well as part of a team.

Sanmina is an Equal Opportunity Employer