What are the responsibilities and job description for the Site Retention & Training Manager (Sanitation) position at Sanitation Specialists?
Overview
Sanitation Specialists is a family-owned company that puts their employees first!
Why Sanitation Specialists? "Because People Matter," because at our core, our people drive everything we do and how we do it.
We have made sanitation our core business, making food safety our highest priority. Our purpose: Providing great careers for great people who are passionate about protecting the world's food supply.
Hiring and retaining a competent team is essential in our line of work. In order to hire and retain the best, we offer competitive pay, excellent benefits, and a positive work culture. We are continually working to be an employer of choice.
Job Skills / Requirements
Job Skills / Requirements
Site Retention and Training Manager at Sanitation Specialist, is responsible for delivering an exceptional new hire experience, supporting retention, and ensuring consistent, high-quality training across all plant departments. This role builds strong relationships with trainees and trainers, reinforces safety and sanitation standards, and supports long-term workforce development.
Key Responsibilities
1. Recruitment & Retention Administration
- Maintain the Recruitment/Retention Trainee Tracker and ensure all activity is documented accurately.
- Facilitate weekly retention meetings with the site management team to review trainee progress and address support needs.
- Monitor overall retention trends and escalate concerns or patterns to leadership.
- Training Records: Maintain meticulous digital and physical logs of all completed training to ensure audit readiness (SQF, BRC, or USDA/FDA).
- KPI Tracking: Monitor the "time-to-autonomy" for new hires and adjust training methods to improve retention and performance.
2. Onboarding & Day 1 Integration
- Welcome all new hires at the designated security entrance and escort them to the office or plant.
- Introduce new hires to site leadership and key team members.
- Conduct in plant orientation and a full plant tour/walkthrough.
- Issue PPE and review safety expectations.
- Introduce each new hire to their assigned trainer and outline the first day plan.
- Conduct a brief (5minute) post shift debrief with every new hire to assess experience, answer questions, and reinforce support.
3. Ongoing Trainee & Trainer Support
- Conduct nightly plant safety walkthroughs to check on trainees and trainers.
- Monitor training progress and provide coaching, encouragement, and corrective guidance as needed.
- Maintain visible presence on the floor to reinforce safety, sanitation standards, and training consistency.
- Schedule and lead weekly trainer meetings (20–25 minutes) to maintain alignment, elevate best practices, and address challenges.
- Support the development of bilingual trainers to enhance communication and training effectiveness.
4. Training Cycle Management
- Ensure trainers understand and follow the complete training cycle for their assigned areas.
- Review and reinforce the Trainer Overlock procedure.
- Communicate expectations regarding the “30Day Challenge” and track all trainee progress.
- Explain qualification expectations to trainees and trainers, including the five criteria:
Qualification Criteria
- 7 Steps of Sanitation — Can consistently perform all seven steps with minimal supervision.
- Safety — Understands and ensures compliance with all safety policies covered in new hire training.
- Chemicals — Understands chemical types, labeling, PPE requirements, and mixing precautions.
- Pace — Maintains a work pace that supports operational timelines and plant readiness.
- Attendance — Demonstrates dependable attendance, including adherence to call-in procedures.
5. Trainee Engagement & Communication
- Schedule weekly debriefing meetings with all trainees still in the qualification or training process.
- Provide guidance, answer questions, and reinforce expectations.
- Maintain open communication with trainees to identify training gaps, safety concerns, or morale issues.
6. Recognition & Career Pathing
- Coordinate with the Site Manager to schedule and execute Qualification Recognition/Celebration for trainees who complete the 30day training period and meet all criteria.
- Present qualified trainees with their white hat and acknowledge their achievement.
- Communicate career pathways within sanitation and encourage trainees to pursue advancement opportunities, including becoming Sanitation Specialists or new hire trainers.
Key Outcom
Additional Information / Benefits
BENEFITS INCLUDE:
• Medical
• Dental
• Vision
• Life Insurance
• PTO/PSL
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability
Salary : $72,000 - $90,000