What are the responsibilities and job description for the Front Office Receptionist (Pediatrics) position at Sang Pediatrics?
We are seeking a detail-oriented, personable, and motivated Medical Receptionist to join our high-performing pediatric practice. This is a hybrid role where you will primarily support front desk operations while also receiving cross-training in referrals coordination and insurance authorization processes, offering opportunities for growth within the organization. We are open to training highly motivated individuals who are eager to learn and grow within the practice.
Why Join Our Team
- Supportive, team-oriented environment
- Opportunity to expand into referral coordination
- Fast-paced clinic with strong systems and workflow
Key Responsibilities
Front Desk Operations:
- Greet and check in patients and families with professionalism and warmth
- Schedule appointments
- Answer multi-line phones and direct calls appropriately
- Verify insurance eligibility and collect copayments
- Support patient flow between front and back office
Referrals Training (Hybrid Role):
- Learn to process and track referrals and authorizations
- Communicate with insurance plans, specialists, and families
- Assist with referral follow-ups and documentation
- Support coordination of care for patients
What We’re Looking For
- Strong customer service skills and ability to connect with children and families
- Highly organized with strong attention to detail
- Ability to multitask in a fast-paced environment
- Dependable, punctual, and a team player
- Takes ownership of responsibilities and follows through
Qualifications
- High school diploma or GED required
- Experience with EMR/EHR systems(preferred, but not required)
- Strong communication skills (verbal and written)
- Bilingual (Hmong) preferred
If you’re looking for a role where you can build skills beyond the front desk and grow into care coordination, we’d love to hear from you.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- AD&D insurance
- Bereavement leave
- Dental insurance
- Disability insurance
- Gym membership
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Retirement plan
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
Salary : $18 - $20