Field Service Supervisor

Job Description

Sandvik Mining is looking for a Field Service Supervisor in Elko, NV

If you have a strong technical background, exceptional leadership skills, and a passion for driving operational excellence, we have an exciting opportunity for you. Sandvik Mining is a global leader in equipment, tools, parts, service, and technical solutions for the mining and construction industries—and we’re seeking a Field Service Supervisor to lead our service operations in Elko, NV.

Job Purpose

• The field service supervisor is responsible for ensuring efficient and effective maintenance of the customer’s fleet of equipment in accordance with OEM specifications and local policies.  The manager works closely with the customer to identify and meet the customer’s expectations and defined scope.  The employee manages the workforce, safety plan, equipment base, adherence to safety standards and ensures they are consistent with the customer and Sandvik policies.
  
  

Main Responsibilities

• Travel to site to ensure technicians are safely performing routine maintenance tasks
• Ensuring that the contractual KPIs are achieved (e.g. MTBF, availability, Safety, MTTR etc.)
• Ensures the adherence to MSHA legislation for all work performed by Sandvik employees on site. 
• Provide equipment performance and applications feedback to internal stakeholders, factory representatives and customers as required. 
• Contributes to the development of engineering technical standards. These standards will include training, safe work practices, and commissioning documents 
• Recruits, mentors, motivates, trains, evaluates and leads team members to accomplish the goals and objectives of the Process Support function. 
• Proactively maintain a comprehensive and up-to-date knowledge of all systems, procedures and performance goals within the Region 
• Undertakes self-training and development as required. 
• Actively supports community initiatives.
• Reviews and assesses mechanical maintenance plans, standards and budgets, including work scope packages, resourcing and customer quoting. 
  
  

Experience

• At least five years’ management experience in mobile mining heavy equipment.
  
  

COMPETENCIES

• Planning skills
• Conceptual / analytical skills
• Organization skills
• Leadership skills
• Sound level of computer literacy
• Ability to work as a member and lead a cross-functional team
  
  

Work Environment:

This position is based in Elko, NV. The standard work schedule is Monday through Friday, 40 hours per week. Some travel may be required within the region to visit customer sites and support field operations.

Benefits

Sandvik offers an exceptional benefits package, including:

• Benefits eligibility starting 30 days after hire.
• Comprehensive health coverage (medical, dental, vision, prescription, and telemedicine).
• Paid vacation with up to 40 hours available to carry over annually.
• Robust 401(k) retirement plan — 5% annual company contribution plus 50% match on the first 6% of employee contributions.
• Tuition reimbursement for continued education.
  
  

How To Apply

For immediate consideration, please apply online at www.sandvik.com/career to the Field Service Supervisor position, Job ID# R0085827