Information Systems Operations Specialist

Position: Information Systems Support Specialist
Location: SSC Colorado Facilities | Your primary location will be our Denver office, and occasional travel to Colorado Springs and Broomfield will be required
Schedule: Monday to Friday | 9:00am to 5:30pm MST
Compensation: $22.60 per hour full-time benefits

Join Our Team as an Information Systems Support Specialist at Sandstone Care!

Are you passionate about solving technical challenges and supporting a mission-driven organization? Sandstone Care is looking for a full-time IT Support Specialist to ensure smooth day-to-day operations at our Colorado facilities. Our IT team is critical to helping our staff deliver exceptional care to the clients we serve. This is more than just tech support—it’s about being a key player in making a difference.

What is the role?

• Compensation: $22.60 per hour full-time benefits
• Schedule: Monday to Friday | 9:00am to 5:30pm MST
• Location: SSC Colorado Facilities 
  • Your primary location will be our Denver offce, and occasional travel to Colorado Springs and Broomfield will be required

What We Offer:

• Comprehensive health benefits (medical, dental, vision, life insurance, disability)
• 401k with up to 5% matching
• 4 weeks paid time off (PTO / Floating Holidays / Wellbeing Days)
• Collaborative, supportive team environment
• A company culture that prioritizes diversity, inclusion, and equity for both clients and staff
• Opportunities for personal and professional growth

What You’ll Do:

• Be the Go-To Tech Support: You’ll be the first point of contact for staff and clients, helping them resolve computer and system issues with your expert technical skills.
• Solve Problems Creatively: From troubleshooting technical challenges to assessing hardware/software configurations, your ability to think critically will help us maintain smooth operations.
• Empower Our Team: Educate staff on tech procedures, helping them become more self-sufficient while ensuring they feel supported throughout.
• Keep Us Organized: Manage inventory, track system updates, and maintain documentation to keep our IT systems running like clockwork.
• Stay Agile: Juggle multiple IT support requests, deploy new laptops for incoming team members, and travel between our locations to ensure all needs are met.

What We’re Looking For:

• A strong background in IT support (CompTIA A certification required)
• Problem-solving skills with a proactive approach to troubleshooting technical issues
• A customer-service mindset, with the ability to communicate technical concepts to non-tech team members
• Excellent organizational skills to manage multiple tasks, systems updates, and inventory
• Flexibility to travel between our Colorado-area locations
• A valid driver’s license and reliable transportation

Ready to Apply???

Here's an overview of what comes next:

1. Application Review: We'll promptly review your application within one business day.
2. Discovery Call: Expect a 30-minute discovery call with one of our recruiters.
3. Interview with Hiring Manager: You'll have a 1-hour interview with the hiring manager.
4. Interview with Department Director: You'll have a final interview with the IT Department Director. 
5. Offer: If all goes well, you'll receive an offer.
6. Candidates applying for this position should be aware that an offer for employment in this position is contingent upon passing a comprehensive background check, encompassing criminal records and motor vehicle reports.

Expected Interview Timeline: The entire process typically takes 1-2 weeks.

Sandstone Care is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered. We do not discriminate on the basis of race, color, religion, creed, age, sex, national origin, ancestry, marital status, veteran status, sexual orientation, gender identity, disability, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs.