What are the responsibilities and job description for the Front Desk Associate position at Sands Motel?
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out of the hotel, ensuring accurate and efficient processing
- Provide information about hotel services, amenities, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as required
Requirements:
- Previous experience in a front desk or guest service role is preferred
- Familiarity with hotel operations and procedures is a plus
- Excellent communication and interpersonal skills
- Proficient in using phone systems and other office equipment
- Strong attention to detail and organizational abilities
- Ability to multitask and prioritize tasks effectively
- Knowledge of hospitality management principles is desirable
- Fluency in multiple languages is an advantage
Join our team as a Front Desk Agent and be part of a dynamic hospitality environment. As the first point of contact for our guests, you will play a crucial role in ensuring their satisfaction throughout their stay. We offer competitive compensation, opportunities for career growth, and a supportive work environment. Apply now to join our team of dedicated professionals!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 25 – 35 per week
Benefits:
- Flexible schedule
- Free parking
Work Location: In person
Salary : $16 - $18