Operations Associate

Sands Investment Group (SIG), one of the nation's fastest growing commercial real estate firms, is seeking a highly-organized Operations Associate to join our dynamic and collaborative company headquarters in Charleston, SC. This position plays a key role in ensuring accuracy and compliance of SIG’s 600 annual transactions and provides critical support to SIG Leadership and Brokers across our 9 Offices.

The Ideal Candidate:

• Is a problem solver that takes every opportunity to make systems and processes better
• Has internship experience in data entry or analysis; you are a data geek excited by all things quantitative and analytical in nature
• Majored in (or studied just for fun) business administration, finance, statistics, analytics, quality control, or related field; experience or working knowledge of commercial or residential real estate and related principles preferred
• Brings strong organizational skills and meticulous attention to detail (many job postings say it, we really mean it); one misplaced comma or extra 0 on a deal document can create major financial issues
• Values business ethics, The Golden Rule, and teamwork; you are both an independent self-starter and a collaborative team player who genuinely cares about others
• Is able to effectively prioritize and handle competing demands; you have the innate ability to roll up your sleeves and problem solve or make quick decisions with sound judgment
• Communicates professionally and puts internal colleagues and customers at ease (without being a doormat) when in information-gathering mode
• Has proficiency in Google Suite, Microsoft Excel and Salesforce or CRM-based systems

The Job Details:

• Collaborate with internal teams to provide outstanding service to our clients and partners as they go through the buying and selling process of a transaction
• Manage the accuracy of the company’s deal pipeline and the review process of new listings and sales opportunities within the company CRM (Salesforce) system
• Review and populate large volume of transactional documents (e.g. listing agreements, amendments, purchase agreements, closing documents) for accuracy and signatures based on guidelines and templates
• Communicate with internal and external parties to ensure that each transaction is handled with the same focus and energy as it if was your own
• Oversee and audit deal folders within our cloud-based storage system to ensure all transaction-related documents are accurate and properly filed
• Assist the Management Team in the coordination of company-wide metrics reports and analytics (e.g. monthly deals, quarterly listings and closings, commissions)
• Provide monthly reporting and metrics to vendors and 3rd-party services on Company Deal Pipeline (listings and closings)
• Interpret technical documents and resolve discrepancies discovered during the review process based on Real Estate Commission regulations
• Draft and prepare all closing-related documents and reports, including but not limited to commission invoices, closing statements and commission breakdowns
• Implement and oversee the compliance education program, including the enhancement of brokerage operation manuals both company-wide and for individual states
• Continuously work to improve and implement systems and processes for reporting and deal management and assist Management Team with key advanced tasks as assigned
• Create company slide decks

About SIG

Sands Investment Group is a commercial real estate brokerage firm that specializes in the buying and selling of properties for private investors and institutions across the United States. Since its founding in 2010, SIG has closed over 5,500 transactions worth more than $11B in 49 states. Brokers with the company currently have over $1.3B in active inventory. As a leader in the industry and the first to offer true sub-product type specialization, the firm’s experience in net lease, retail, office and industrial transactions is unparalleled. Sands Investment Group has offices in Beverly Hills, CA, Charleston, SC, Charlotte, NC, Philadelphia, PA, Atlanta, GA, Austin, TX, Nashville, TN, Chicago, IL, and Fort Lauderdale, FL.