BODY SHOP QUALITY CONTROL SUPERVISOR

The Body Shop Quality Control Supervisor is a critical role in maintaining the highest standards of repair quality, safety, and overall appearance of our finished product. This position ensures that every vehicle moves through the repair process efficiently, without regression, and meets all quality and safety expectations before returning to the customer.

The QC Supervisor works closely with body technicians, estimators, management, and upper management to uphold a cohesive, process-driven culture across the facility. Professionalism, diplomacy, and strong communication skills are essential to work collaboratively with all team members.

Minimum Requirements

• 5 years of body shop experience (body technician, estimator/writer, or paint shop experience required).
• Clean driving record.
• Must pass a drug test.
• Must pass a background check.
• Additional requirements will be discussed in detail during the interview.
  
  
  

Key Responsibilities

• Multi-Stage Quality Control Oversight
  
  
  

Perform and manage QC audits at all major production stages, including:

• Pre-Paint Audit:
• Review estimate accuracy in detail.
• Ensure proper repairs have been performed.
• Confirm the vehicle is fully prepared for the paint process.
• Pre-Assembly Audit:
• Inspect paint quality and finish.
• Verify readiness for reassembly
• Pre-Detail Audit:
• Confirm that all panels, doors, hoods, trunks, and components function properly.
• Ensure the vehicle is prepared for final detail and sublet work (buffing, calibrations, etc.)
• Post-Detail / Mechanical Verification:
• Conduct a thorough check after detailing.
• Perform vehicle test drives (6-10 miles) to verify proper calibration and system safety.
• Final QC Audit:
• Shared responsibility with the estimating team.
• Ensure the vehicle is repaired correctly, meets all safety standards, and is ready for prompt customer delivery
• Workflow & Vehicle Movement Management
• Maintain strict adherence to the QC process to prevent vehicles from moving backward in the repair flow.
• Track progress, address any bottlenecks, and ensure vehicles continue advancing through the production stages.
• Communicate clearly with technicians and management regarding timelines, repair quality, and corrective actions.
• Team Collaboration & Professional Issue Resolution
• Work with technicians as part of a cohesive team, not combatively.
• Address quality issues diplomatically and professionally with responsible parties.
• Reinforce process compliance throughout the shop to maintain consistency, safety, and repair accuracy.
• Support and collaborate with estimators and management to uphold cultural and operational standards.
  
  
  

What We’re Looking For

• Strong understanding of body and paint repair processes.
• Excellent communication, leadership, and problem-solving skills.
• Ability to maintain a high level of professionalism when resolving quality concerns.
• Commitment to safety, process discipline, and customer satisfaction.
• Ability to uphold and reinforce strict quality guidelines with consistency and respect.