Auto Body Repair General Manager

General Manager Job Posting – Sandrof Auto Body

Position: General Manager

Location: Central Virginia

Starting Salary: $ 81,000 per year (with significant bonus potential tied to shop performance)

Company Overview:

At Sandrof Auto Body, we are committed to turning uncomfortable situations into enjoyable experiences. As a trusted name in the automotive repair industry, we are dedicated to providing exceptional quality and outstanding customer care. Guided by our core values of Pursuit of Excellence, Grow or Die, and Heroic Compassionate Service, we’ve built a reputation for excellence in auto body repairs, customer satisfaction, and teamwork.

Located in the heart of Central Virginia, Sandrof Auto Body offers the opportunity to work in a thriving industry while enjoying the charm, natural beauty, and cultural richness of the region.

Position Summary:

We are seeking an experienced and results-driven General Manager to lead the daily operations of Sandrof Auto Body. This position offers a competitive starting salary of $81,000 per year, with substantial monthly bonus potential tied to shop performance. This bonus program rewards excellence and gives you the opportunity to significantly enhance your earnings based on the shop’s success.

As General Manager, you will embody our mission and values, ensuring every customer interaction is positive and every repair meets our high standards of excellence. You will lead and develop the team, oversee daily operations, and drive growth by achieving shop goals and fostering a culture of collaboration and success.

Key Responsibilities:

• Uphold Company Standards: Ensure all repairs meet Sandrof Auto Body’s quality and safety benchmarks while exceeding customer expectations.
• Lead and Develop Teams: Recruit, train, motivate, and coach employees to foster growth and maintain a culture of excellence.
• Monitor Performance: Identify areas for improvement, implement solutions, and drive operational efficiency and customer satisfaction.
• Oversee Daily Operations: Supervise administrative, production, and parts operations to ensure workflow efficiency and high-quality results.
• Customer Service Excellence: Maintain strong communication with customers, ensuring timely updates and satisfaction throughout the vehicle repair process.
• Drive Growth: Lead the team to meet monthly unit goals and improve cycle and touch times while achieving high customer satisfaction scores.
• Training and Development: Provide ongoing education opportunities, including certifications from industry leaders such as I-Car and PPG.
• Financial Management: Monitor accounts receivable, control costs, and manage budgets to contribute to the shop’s profitability.

Benefits:

At Sandrof Auto Body, we believe in taking care of our employees. We offer:

• Paid Time Off: Enjoy paid holidays, sick time, and vacation time.
• Health Insurance: Comprehensive health insurance with company contribution, including access to an Employee Assistance Program (EAP) through Sentara Insurance.
• Voluntary Benefits: Dental, vision, short-term and long-term disability, and group life insurance.
• Retirement Plans: 401k and Roth 401k with company match.
• Professional Development: On-the-job training, including both internal programs and certifications through industry leaders like I-Car and PPG.

Why Join Sandrof Auto Body?

• Competitive Compensation: Starting salary of $81,000 with significant earning potential through monthly bonuses tied to shop performance. Your hard work and leadership can directly impact your total income, making this role much more than just a base salary position.
• Opportunity for Growth: Build your career in a thriving and supportive work environment.
• Exceptional Work Culture: Join a team dedicated to collaboration, innovation, and employee development, guided by our core values of Pursuit of Excellence, Grow or Die, and Heroic Compassionate Service.
• Live and Work in Central Virginia: Enjoy the charm and beauty of the region, with access to outdoor recreation, cultural events, and a welcoming community.

Qualifications:

• Proven leadership and management experience in auto body repair or related industry.
• Strong organizational and problem-solving skills.
• Exceptional communication abilities to engage with employees, customers, and vendors.
• Ability to meet deadlines, prioritize tasks, and maintain high standards of work quality.
• A commitment to customer satisfaction and team development.
• Familiarity with industry-specific software (e.g., CCC) and operational processes is a plus.
• Drug Test Required: All applicants must pass a drug test prior to employment.

How to Apply:

If you’re a motivated leader ready to take the next step in your career, we’d love to hear from you! Please submit your resume detailing your leadership experience and qualifications.

• Become a part of a team where excellence isn’t just a goal—it’s a standard. Apply today!