What are the responsibilities and job description for the Front of House - Portfolio Captain, Bar position at Sandman Hotel Group?
Welcome to The Tavern Collective
We’re a modern-day reinvention of the public house. Nostalgic music, steampunk vibes and a French Bulldog mascot make every day uncommon and exciting.
At Tavern, you’re looking at a place where common is thrown out the window. A place where you can be yourself and share your infectious personality with every guest in the building and an environment that cultivates the purest definitions of hospitality – even if you lack the necessary experience, our teams are committed to training with programs designed to help your reach your best self. No matter how good the food is (you won’t stop eating it), how cool the restaurant is (you’ll want to tell your friends), or how amazing the uniforms are (they really are), exceptional hospitality is what drives you to be great every day.
Key Responsibilities
At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.
Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.
Northland Restaurant Group uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. Northland Restaurant Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Northland Restaurant Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email hr_restaurants@northland.ca. Northland Restaurant Group takes seriously its obligations under the Human Rights Code.
We’re a modern-day reinvention of the public house. Nostalgic music, steampunk vibes and a French Bulldog mascot make every day uncommon and exciting.
At Tavern, you’re looking at a place where common is thrown out the window. A place where you can be yourself and share your infectious personality with every guest in the building and an environment that cultivates the purest definitions of hospitality – even if you lack the necessary experience, our teams are committed to training with programs designed to help your reach your best self. No matter how good the food is (you won’t stop eating it), how cool the restaurant is (you’ll want to tell your friends), or how amazing the uniforms are (they really are), exceptional hospitality is what drives you to be great every day.
Key Responsibilities
- Lead a great shift by ensuring exceptional hospitality and team support.
- Foster a culture of guest loyalty and team care using the success triangle.
- Oversee daily bar operations and beverage program execution.
- Ensure compliance with health and safety standards.
- Ensure service standards are consistently met and exceeded.
- Monitor daily/weekly sales goals and guest count targets.
- Staff and train bar team members, including hospitality leaders.
- Manage bar uniform program and training platforms.
- Facilitate ongoing beverage education and menu rollout communication.
- Promote a positive, energetic, and rewarding work environment.
- Proven leadership in hospitality and shift management.
- Strong knowledge of bar operations, beverage programs, and inventory systems.
- Ability to analyze KPIs and implement operational improvements.
- Familiarity with Crunchtime, Steritech, and brand standards assessments is an asset.
- Skilled in training, coaching, and developing bar team members.
- Commitment to health and safety compliance and cleanliness standards.
- Effective communication and collaboration with leadership and marketing teams.
- Experience in managing social media content and guest engagement strategies.
- Employee discounts (Corporate locations Only) with Tavern, Denny’s, Sandman Hotel Group, Moxie's Grill & Bar, Chop Steakhouse & Bar, Shark Club Sports Bar & Grill, Grouse & Revelstoke Mountain Resorts and more!
- Gain valuable experience in time management and communication
- Expand your network with new connections
- Advance your people skills
- Grow your career in our rapidly expanding company
- Learn about opportunities for taking part in new restaurant opens across Canada and the USA
At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.
Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.
Northland Restaurant Group uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. Northland Restaurant Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Northland Restaurant Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email hr_restaurants@northland.ca. Northland Restaurant Group takes seriously its obligations under the Human Rights Code.