What are the responsibilities and job description for the BANKER position at Sandia Resort And Casino?
Position Summary
Exchanges chips, coins, currency, tickets, and coupons with other Bankers and verifies settlements with Cage Cashiers. Verifies and prepares currency and coins for the ticket redemption kiosks and cash dispensers. Verifies the check cashing and cash advance settlements from the Cage Cashiers. Oversees the activity of their assigned cage or vault.
Our philosophy is built on the principles of integrity, fairness, collaboration, communication, and recognition for performance excellence. Meeting all performance standards leads to attracting and retaining a qualified workforce, provides opportunities for qualified team members, and contributes towards the ongoing success of the Pueblo of Sandia today and in the future.
Essential Duties and Responsibilities
- Proficient and can perform all Cashier/Vault duties.
- Ensures strict adherence to Sandia Casino and Cage/Vault Department policies, procedures, and internal
controls.
- Ensures excellent customer service.
- Maintains necessary records and adhering to Title 31 and W2-G reporting procedures.
- Verifies and records the Cashier’s settlements includes; customer E-checks and paper checks, credit
and/or debit card cash advances.
- Verifies and records all incoming and disbursements of Jackpot Safekeeping.
- Operates self-service coin redemption machines and coin counters.
- Performs the daily drops and maintains the coin redemption machine.
- Verifies and maintains the inventory of promotional chips, when running cage.
- Ensures proper customer transactions, including cash/chip exchange and conversion.
- Opens and closes the cages and vault as necessary.
- Maintains adequate cash on hand while determining proper cash flows.
- Sells safe deposit boxes and logs customer’s usage.
- Verifies and records all cash sales from retail outlets.
- Prepares daily bank deposits for the casino.
- Prepares daily tip deposits for casino, food and beverage, resort and hotel employees.
- Sells and redeems gift certificates.
- Sells and records tournament entries.
- Records slot jackpot payouts.
- Maintains adequate wrapped, bagged, and racked reserves of currency, coin and chips.
- Verifies large cash, chip, and coin transfers daily.
- Forwards all paperwork for the assigned shift to the Revenue Audit Department.
- Ensures the proper flow of casino assets to each department as required.
- Oversees the activity of assigned Cage Cashiers.
- Verifies and safeguards the assigned bankroll.
- Punctual and regular attendance is an essential responsibility for all team members and are expected to report to work based upon the assigned schedule each day in accordance with the Attendance Policy for Pueblo Sandia.
Additional Responsibilities
- Performs additional duties and responsibilities as necessary or assigned.
- Strives to achieve performance excellence through job knowledge, experience, and focus on continued learning to gain expertise with all job requirements.
- Adapts to changing circumstances and demonstrates willingness to support management with all business initiatives. Builds strong interpersonal skills by building a cohesive working relationship with co-workers and internal/external contacts, through collaboration and teamwork.
- Demonstrates a professional, knowledgeable, friendly, and approachable demeanor.
Key Performance Indicators
This position has Key Performance Indicators (KPI’s) identified as a measurement of success. KPI’s will be shared with all team members who work in this job title and feedback will be provided regarding the successful completion of the KPI’s as part of the performance review process.
Knowledge, Skills, and Abilities
- Ability to deal effectively with the general public and casino team members.
- Ability to use cage equipment: 10 Key calculator, money sorters and counters.
- Ability to receive and verify large amounts of currency, coins and chips.
- Ability to complete moderately complex arithmetic calculations.
- Ability to pass cashier’s test.
- Ability to work odd and unusual hours, including weekends and overtime.
- Ability to work under high pressure and stress conditions.
- Ability to exhibit a strong motivational commitment to the organization
- Ability to speak accurately and clearly in public.
- Ability to maintain accurate records.
- Ability to operate a personal computer.
- Knowledge of basic accounting methods, policies and procedures.
- Ability to perform the physical requirements of the position.
- Ability to deal effectively and professionally with the general public.
- Ability to work harmoniously and professionally with co-workers and supervisors.
Education and Experience
Required:
- High school diploma or GED Certification.
- One (1) year casino cage cashiering experience preferred.
- Two (2) years’ cashiering experience required.
- Must be at least 21 years of age
- Must be able to read, write and speak English fluently.
Note: Relevant work experience or education may be substituted to satisfy education and/or work experience.
License/Certifications/Registrations
- 1. Must be able to obtain and maintain the required STGC Gaming License
- Will require a pre-employment and random drug screening.
Physical Requirements/Working Conditions
The following selected physical activities are required to perform the essential functions of this position
Physical Requirement
Description
Balancing
Maintaining body equilibrium to prevent falling and walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
Climbing
Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.
Crawling
Moving about on hands and knees or hands and feet.
Crouching
Bending the body downward and forward by bending leg and spine.
Feeling
Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.
Finger Dexterity
Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
Grasping
Applying pressure to an object with the fingers and palm.
Hearing
Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
Kneeling
Bending legs at knee to come to a rest on knee or knees.
Lifting
Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
Pulling
Using upper extremities to exert force to draw, haul, or tug objects in a sustained motion.
Pushing
Using upper extremities to press against something with steady force to thrust forward, downward, or outward.
Reaching
Extending hand(s) and arm(s) in any direction.
Seeing
The ability to perceive the nature of objects by the eye.
Walking
Job requirements include, in the performance of duties, walking throughout the work area, on various work surfaces throughout internal or external locations.
Sitting
Particularly for sustained periods of time.
Standing
Particularly for sustained periods of time.
Stooping
Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
Talking
Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
List Working Conditions Required:
- Work is performed indoors.
- Duties may involve walking, standing for long periods of time, sitting and crouching.
- Subject to hazards which may cause personal bodily harm including but not limited to: smoke, common colds, influenza, dust, odors, elevated noise levels and near significant crowds of customers.
- Specific required movements include the following:
- Trunk-bend, twist, rotate, push, pull, and carry
- Arms-reach, carry, push, pull, lift, twist, and rotate
- Legs-lift, push, pull, twist, and rotate
- Hands-grasp, manipulate, bilateral coordination, eye and hand coordination, overall and finger dexterity.
The content of this job description does not restrict management’s right to assign or reassign duties and responsibilities to this job at any time.
The job description reflects the assignment of the essential functions of the current position but does not prescribe or restrict tasks that may be assigned. The essential functions are specified but are subject to change at any time for various reasons, including management discretion.
The Pueblo of Sandia reserves the right to make changes to the job description whenever necessary.
Selected candidates must submit to and pass a pre-employment drug and alcohol screening as part of the pre-employment process. Drug and alcohol screening will continue through post-hire testing to be conducted by a third-party random number generator. Selected candidates must submit to and pass a criminal background screening as part of the pre-employment process.
The Pueblo of Sandia is an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristic protected by state or federal law.
