INDIRECT LOAN PROCESSOR

Location: Albuquerque, NM 87109

Required work schedule: (not a remote or hybrid position)

- Monday to Friday: 7:30 AM to 4:30 PM

 ** Occasional Saturday work may be required based on business needs and overtime demands. Please note that work schedules are subject to change as needed.

As a valued full-time team member, you'll enjoy fantastic benefits that promote your health and well-being:

• Comprehensive Medical, Dental, and Vision Insurance

• Paid Short-Term Disability, Life Insurance, and AD&D

• Holiday Pay, Vacation, Birthday, Floating Holiday & Sick Leave

• Tuition Reimbursement for Professional Development

• 401(k) Plan with Employer Match

• Pension Plan for Long-term Security

• Exciting Opportunities for Career Advancement

Overall Purpose:

At Sandia Area, every position plays a vital role in fulfilling our mission to deliver high-value banking and lending services that strengthen the financial well-being of our members and community. Each team member is expected to embody our core values of Service, Sustainability, Efficiency, Trust, Stewardship, and Growth, contributing to our vision of empowering lifelong achievement through better banking.

The Indirect Loan Processor is responsible for performing clerical and loan processing duties related to indirect lending. This position reviews and processes loan documentation, funds dealer contracts for new loans, and collaborates with dealerships and internal departments to ensure accurate, compliant, and timely loan funding.

Responsibilities include, but are not limited to:

• Partner with team members, dealerships, and internal departments to efficiently process and fund loans.

• Review loan documentation for accuracy, completeness, and compliance with policies, procedures, and regulatory requirements.

• Resolve outstanding conditions and documentation requirements to facilitate timely funding.

• Monitor loan pipelines and prioritizing work to meet service-level expectations and funding deadlines.

• Maintain accurate loan records and supporting documentation.

• Identify opportunities to improve processes and contribute to team success.

• Deliver exceptional service while building positive relationships with members, dealership partners, and coworkers.

Knowledge, Skills, and Abilities (KSAs)

• Expertise in clerical and loan processing duties related to indirect lending, with a requisite understanding of financial institution operations.

• High level of analytical ability where problems are complex (i.e. transaction, loan problems).              

• Due to periods of high loan volume, this position periodically requires overtime.

• Requires the ability to adjust priorities to meet deadlines.

• Requires excellent interpersonal communication skills to ascertain dealers'/members' needs and handle problems.

• Exceptional time management and organizational skills, with the ability to prioritize tasks, manage multiple responsibilities, and adapt to a fast-paced environment.

• Proactive in seeking professional growth, embracing both formal and informal development opportunities, and demonstrating adaptability to new responsibilities.

• Team-oriented with a strong collaborative mindset, actively supporting team members and contributing to a positive and high-performing environment.

• Proficient in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.

• Ability to perform essential functions, including the ability to lift up to 10 lbs. as needed.

Minimum Education and Experience Requirements

• HSD or GED - no substitution

• One (1) year(s) of applicable experience required.

• Prior credit union or related industry preferred.

• Prior dealership experience is a plus.

*** Please submit an employment application to www.sandia.org/careers ***

Sandia Area Federal Credit Union (SAFCU) is an Equal Opportunity Employer.

SAFCU provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.