Assistant Front Office Manager-Hotel Effie

At Hotel Effie, we believe in creating exceptional experiences not only for our guests but also for our team members. Join a supportive environment with opportunities for growth, competitive benefits, and the chance to be part of a luxury hospitality team that thrives on innovation and excellence.

Job Summary

Hotel Effie, Autograph Collection, is seeking an enthusiastic and detail-oriented Assistant Food & Beverage Manager to join our dynamic team. This role assists in overseeing the daily operations of our food and beverage outlets, ensuring a seamless guest experience and exceptional service in our luxurious setting. The Assistant Food & Beverage Manager supports the Food & Beverage Manager with staff training, scheduling, inventory control, and maintaining high standards of quality and service.

This is a hands-on role that requires leadership, a passion for hospitality, and the ability to thrive in a fast-paced environment.

Key Responsibilities

• Assist in managing day-to-day operations of all food and beverage outlets, including the restaurant, bar, in-room dining, and banquets.
• Supervise, train, and motivate team members to provide exceptional service.
• Monitor and ensure compliance with health, safety, and sanitation standards.
• Support staff scheduling, payroll, and time management processes to ensure optimal coverage.
• Oversee inventory control and assist with ordering supplies while adhering to budget guidelines.
• Collaborate with the culinary team to maintain menu quality and presentation.
• Resolve guest complaints and ensure all concerns are handled promptly and professionally.
• Lead pre-shift meetings to communicate daily objectives and foster team alignment.
• Assist in planning and executing special events and promotions.
• Conduct regular inspections of the dining areas to ensure cleanliness and functionality.
• Uphold brand standards and maintain a focus on delivering personalized guest experiences.

Qualifications

• Previous experience in food and beverage management or supervisory roles required.
• Strong leadership and interpersonal skills with the ability to inspire and motivate a team.
• Excellent organizational, problem-solving, and multitasking abilities.
• Knowledge of food and beverage trends, wine, and mixology is a plus.
• Proficiency in point-of-sale (POS) systems and inventory management software.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Bachelor’s degree in hospitality, business, or a related field is preferred but not required.

Physical Requirements

• Ability to stand and walk for extended periods (up to 8 hours per shift).
• Must be able to lift, carry, and move items up to 50 pounds (e.g., kegs, trays, and furniture).
• Perform frequent bending, stooping, and reaching to assist with operations and storage needs.
• Ability to navigate stairs and work in both indoor and outdoor environments.
• Must have the stamina to work in a fast-paced, high-energy setting.

EOE M/D/F/V