What are the responsibilities and job description for the Customer Specialist position at SANDBULL?
About SANDBULL SANDBULL installs AI systems for service businesses ($1–10M).
Why you shouldn’t work here If you need someone to motivate you every Monday, don’t apply. If you wait to be asked before you touch a problem, don’t apply.
We’re looking for kind, ambitious people who own outcomes.
About the role This seat owns the human side after a deal closes: kickoff, follow-up, and client threads.
Yes you will do administrative work but this is far more than a receptionist.
Who this is for Someone who can own threads end to end. Who is extremely organized. Flexible 20–30 hours around real life is fine if hours are honest and clients still get fast replies. Utah preferred.
What you’ll do Run client kickoff / onboarding (logins, project management, schedule, what happens next) Own follow-up threads so clients aren’t waiting on us Keep client communication clear, fast, and professional Flag blockers early before the client has to chase Protect the relationship (their time, money, brand)
Our standards Unimpeachable character. Sincere candor. Competitive greatness. Own the outcome. Kind ambitious people.
What we look for An initiative story (saw a problem, fixed it without being asked) Strong writing in email / chat Comfortable with Gmail, Basecamp, Calendar, CRM notes Direct, kind, no drama
Hours & location 20–30 hours/week. Utah (Orem / Utah County preferred). Remote occasional in-person.
Pay $22–$28/hr
How to apply Record a 60-second video answering these three questions (any videos over 60 sec will not be reviewed):
- Why are you interested in this role?
- One personal goal you have right now.
- What’s your superpower? (Gives you energy)
Applications without the video get skipped.
Please send to ryan@sandbull.ai
Pay: $21.00 - $27.00 per hour
Expected hours: 20.0 – 30.0 per week
Benefits:
- Flexible schedule
- Work from home
Work Location: Hybrid remote in Orem, UT 84058
Salary : $21 - $27