What are the responsibilities and job description for the ASSISTANT COMMUNITY MANAGER position at Sandalwood Management, Inc.?
Company Overview:
We are a growing property management firm committed to delivering high-quality living experiences for our residents. We pride ourselves on professionalism, integrity, and culture. We're currently seeking a motivated and customer-focused Assistant Community Manager to support the daily operations of our 336-unit property, Sosa at Palo Alto in San Antonio, TX.
Position Summary:
The ideal candidate must possess excellent communication skills, strong customer service skills, administration and computer skills. They will engage directly with our residents and address a wide range of needs and concerns. It’s an excellent opportunity for someone with multifamily experience who is motivated and inviting and thrives in a customer service driven environment.
Key Responsibilities:
- Provide exceptional customer service to residents
- Maintain an excellent customer service relationship with residents and property owners, responding to inquiries in a timely manner
- Respond to and resolve resident requests/concerns promptly and courteously
- Conduct property tours and present apartments to prospective residents in a professional and persuasive manner
- Support lease renewals and negotiate terms when needed
- Coordinate with maintenance to ensure timely response to work orders and perform periodic property inspections
- Collect, post and deposit rental and other income within 24 hours of collection.
- Keep all lease files current and complete.
- Maintain dead files in proper condition.
- Prepare and deliver all delinquency, eviction, and three-day notices to vacate.
- Review all lease files prior to move-in.
- Schedule renewals or move-outs.
- Conduct resident move-outs in accordance with state law and company standards.
- Assume Community Manager’s responsibilities when not available.
Qualifications:
- 2 years of experience in multifamily property management with a demonstrated track record of success
- Excellent interpersonal skills and communication skills
- Administrative skills
- Must possess a positive attitude and strong customer service skills
- Yardi experience
- Lease up experience
- Bilingual, strongly preferred
- LIHTC/HUD experience, strongly preferred
- Section 8 experience
WHAT WE REQUIRE:
- LIHTC tax credit experience
- Must be able to work Saturdays
- Valid driver’s license
- Must successfully pass pre-employment background check and drug test
Why Join Us?
- Competitive hourly wage $22-$24/hour based on experience
- Monthly renewal commission
- Supportive and collaborative work environment
- Opportunities for professional growth and development
Salary : $22 - $24