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Director of Operations

Sand Springs Pool & Recreation Center
Williamstown, MA Full Time
POSTED ON 4/3/2026
AVAILABLE BEFORE 6/1/2026

Job Overview

The Director of Operations is responsible for the day-to-day management of Sand Springs Pool & Recreation Center, overseeing facilities, staff, and guest experience. As the primary on-site leader during operating seasons, this role ensures safe, efficient, and welcoming operations across the pool, sauna, and surrounding grounds.

This position requires a hands-on leader who can effectively balance staff supervision, guest services, and operational logistics in a highly seasonal environment.

Position Type: Salaried | Part-time (with potential for full-time for the right candidate) | Seasonally intensive

Key ResponsibilitiesFacility Operations & Safety

  • Oversee daily operations of the pool, sauna, and grounds during operating seasons
  • Ensure facilities are clean, safe, and fully operational at all times
  • Coordinate routine maintenance and communicate larger needs to the Board

Staffing & Supervision

  • Recruit, hire, train, and schedule seasonal staff (lifeguards, attendants, front desk)
  • Provide ongoing supervision, coaching, and performance feedback
  • Ensure all shifts are adequately staffed and team members are well-supported

Guest Services & Community Experience

  • Serve as the primary on-site representative of Sand Springs
  • Foster a welcoming, inclusive, and community-oriented environment
  • Address guest concerns and resolve issues professionally and efficiently
  • Support admissions, programming, and overall guest flow

Sauna & Seasonal Operations

  • Provide direct coverage of sauna and facility hours as needed
  • Adjust staffing levels and operations based on demand and seasonal conditions

Compliance

  • Maintain required certifications and uphold safety standards
  • Ensure compliance with all local health, safety, and regulatory requirements

Board Communication

  • Provide regular updates to the Board
  • Communicate promptly regarding safety, staffing, or operational issues

Expectations

  • This is a salaried role with seasonal variation in workload
  • Peak seasons (pool & sauna): Significant on-site presence required, including evenings and weekends
  • Off-season: Reduced hours focused on planning, hiring, and facility readiness

Qualifications

  • Experience in operations, recreation management, hospitality, or a related field
  • Strong leadership and staff supervision skills
  • Excellent interpersonal, organizational, and problem-solving abilities
  • Ability to work flexible hours, including evenings and weekends
  • CPR/First Aid certification preferred (or willingness to obtain)
  • Highly reliable with the ability to make independent decisions

How to Apply

Please email your resume to apply@sandspringspool.org to be considered.

Join Sand Springs Pool & Recreation Center and play a key role in creating a safe, vibrant, and community-focused environment for all.

Pay: $25,000.00 - $40,000.00 per year

Work Location: In person

Salary : $25,000 - $40,000

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