Maintenance Coordinator

Join our team as a Maintenance Coordinator!

The Maintenance Coordinator will ensure that all our homes are maintained according to established Sand 'N Sea protocols. They are responsible for coordinating effective and efficient systems with goals of homeowner and guest satisfaction, as well as fiscal responsibility to both homeowners and the company. Key duties include coordinating maintenance techs and inspectors, managing work orders and the key system, and following up on service issues to ensure quality, timely work.

Culture Index Survey:

As part of our application process, we require all candidates to complete the Culture Index survey. This brief survey helps us understand your unique strengths and how you may fit into our team culture. Please take a moment to complete it at the time you submit your application. Please copy and paste the link below into your internet browser to complete:
https://go.cultureindex.com/s/LYGw6VIQ1B

Responsibilities:

• Assist guests and homeowners with property service issues and follow up with guests/homeowners
• Coordinate maintenance techs and inspectors
• Create work orders and coordinate service calls
• Spot check inspectors and maintenance techs assuring quality, accurate field work
• Create daily inspector lists
• Prepare and check out maintenance/inspector bags & bins each day
• Check in maintenance/inspector bags & bins each day, assuring all inventory is accounted for, proper levels are maintained, and charges are processed accurately and in a timely manner
• Ensure that written instructions and warranty information for properties are always kept current
• Maintain after-hours phone on a rotating basis
• Manage the key system, maintaining adequate and accurate levels of keys for all properties
• Monitor maintenance work and inspections to ensure it is completed properly and in a timely manner
• Perform daily and annual deep inspections, as needed
• Complete other assigned daily/weekly/monthly tasks as per deadline
• Perform other duties and special projects as may be required or assigned
• Assist with all other departments, as needed

Qualifications & Experience:

• Organized and self-motivated, able to work unsupervised
• Attention to detail and quality
• Strong computer skills, including ability to create, organize and maintain electronic documents
• Excellent written and oral communication skills
• Excellent customer service skills
• Ability to work well with a team
• Ability to multi-task and perform under stressful environment
• Fast, efficient, and takes pride in work
• Must have a reliable vehicle, current driver’s license and auto insurance
• High school diploma or GED
• 2 years of office experience
• Customer service experience is a plus

Why Join Us?

• Join a dynamic and growing company in the heart of the Texas Hill Country.
• Play a meaningful role in creating exceptional guest experiences.
• Work in a supportive, team-oriented environment.
• Build a long-term career with opportunities for professional growth and advancement.
• Eligibility for a quarterly performance bonus

• Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Sand 'N Sea is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Sand 'N Sea makes hiring decisions based solely on qualifications, merit, and business needs at the time.