What are the responsibilities and job description for the Heavy Equipment Service Technician position at Sanco Equipment?
SUMMARY
We are a full-line Bobcat and XCMG dealer serving customers across Minnesota and Northern Iowa. The Heavy Equipment Service Technician is responsible for diagnosing, repairing, and maintaining a wide range of Bobcat and XCMG construction and agricultural equipment, including loaders, excavators, and other heavy machinery. This position requires strong mechanical, hydraulic, and electrical diagnostic skills, along with the ability to perform both in-shop and field repairs. The ideal candidate will demonstrate professionalism, independence, and a commitment to ensuring our customers’ equipment operates safely, efficiently, and reliably.
ESSENTIAL FUNCTIONS
• Diagnose, troubleshoot, and repair heavy equipment, including diesel engines, hydraulic systems, transmissions, and electrical components.
• Perform scheduled maintenance, inspections, and overhauls on Bobcat, XCMG, and related machinery.
• Operate diagnostic tools and software to identify system faults and determine appropriate corrective actions.
• Travel to customer sites to perform on-site service and emergency repairs.
• Communicate effectively with Service Writers, the Parts Department, leadership, and customers regarding service needs and repair status.
• Accurately document work performed in service management systems and repair orders.
• Maintain manufacturer certifications and participate in ongoing Bobcat and XCMG technical training.
• Adhere to company and safety policies while maintaining a clean, organized work environment.
QUALIFICATIONS & EXPERIENCE
• High school diploma or GED required; technical degree or certification in diesel, construction, or heavy equipment technology preferred.
• 2 years of experience diagnosing and repairing heavy construction or agricultural equipment.
• Experience with Bobcat, XCMG, or similar brands strongly preferred.
• Proficiency in using diagnostic tools, schematics, and repair documentation systems.
SKILLS & ABILITIES
• Advanced mechanical and hydraulic troubleshooting skills.
• Strong understanding of diesel engines, electrical systems, and machine control diagnostics.
• Ability to work independently in the field while maintaining professionalism and a customer-focused attitude.
• Excellent written and verbal communication skills.
• Basic computer proficiency, including use of service software and email.
• Must maintain a valid driver’s license and acceptable driving record.
WORKING CONDITIONS
• Work performed in both shop and field environments, often exposed to outdoor weather and varying job site conditions.
• Regular exposure to moving machinery, noise, and lubricants.
• Requires lifting up to 75 lbs and operating heavy tools and equipment.
• Occasional overtime or weekend work may be required to meet customer needs.
OUR VALUES
At Sanco Enterprises, our mission is simple{{:}} to deliver premier brands, real value, and world-class service that make our customers’ lives better. We take pride in building lasting relationships through honesty, reliability, and a dedication to quality workmanship. Every member of our team plays a vital role in helping our customers succeed — and we believe in supporting our employees with the same commitment we show our customers.
If you share our passion for excellence and want to grow your career with a respected Bobcat and XCMG dealer, we’d love to have you join our team.