Data Entry Clerk and Customer Service Representative

Job Overview
We are seeking a highly organized, detail-oriented, and customer-focused Data Entry Clerk / Customer Service Representative to join our growing team. This position plays a key role in supporting daily administrative operations, maintaining accurate records, and delivering exceptional service to customers. The ideal candidate is efficient, dependable, and able to manage both data processing and client communication in a fast-paced environment. This is a paid opportunity with room to gain valuable office experience and contribute meaningfully to a professional organization committed to excellence.

Responsibilities

• Enter, update, and verify information across databases and ERP systems with a high degree of accuracy.
• Process order entry and ensure customer requests are handled promptly and correctly.
• Maintain organized electronic and physical filing systems for easy access and record retention.
• Respond to customer inquiries via phone and email in a professional and timely manner.
• Provide accurate information regarding products, services, and account-related questions.
• Compile, review, and organize data for reports using Microsoft Excel, including pivot tables and basic data analysis.
• Perform clerical and administrative tasks such as transcription, document handling, filing, and data collection.
• Support daily office operations by using Microsoft Office Suite, especially Excel and Word.
• Assist team members with general administrative duties as needed.
• Ensure confidentiality and accuracy when handling sensitive information.

Qualifications

• Proven experience in data entry, clerical support, customer service, or administrative work.
• Strong typing skills with excellent attention to detail and accuracy.
• Familiarity with databases, ERP systems, and Microsoft Office Suite.
• Proficiency in Microsoft Excel, including basic formulas and pivot tables.
• Excellent organizational and time management skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic math skills for data verification and order processing.
• Strong verbal and written communication skills.
• Prior experience handling filing, transcription, data collection, or order entry is preferred.
• Ability to work independently while also contributing to a team-oriented environment.

Preferred Skills

• Experience with customer relationship management systems.
• Knowledge of administrative workflows and office procedures.
• Ability to adapt quickly to new systems and processes.
• Professional and courteous communication style.
• Strong problem-solving and follow-up skills.

Pay: $24.10 - $29.02 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Work Location: In person

Salary : $24 - $29