What are the responsibilities and job description for the Quality Assurance Manager position at Sanborn Tube & Fab, a division of Russel Metals Williams Bahcall?
Quality Manager – Sanborn Tube & Fab
Position Summary
The Quality Manager is responsible for leading and maintaining the company’s Quality
Management System (QMS), ensuring all products meet customer specifications and
regulatory requirements. This role drives continuous improvement across manufacturing
processes including tube cutting, laser operations, bending, welding, and finishing.
Key Responsibilities
1. Quality System Leadership
Develop, implement, and maintain the company’s QMS (ISO 9001 system)
Ensure compliance with customer specifications, drawings, and industry standards
Lead internal and external audits
2. Team Leadership & Development
Manage Quality Technicians
Train staff on quality standards, inspection methods, and problem-solving tools
Establish accountability and performance metrics
3. Inspection & Process Control
Oversee:
o Incoming material inspections
o In-process inspections (laser, forming, machining)
o Final inspections
Ensure use of tools like CMM, calipers, micrometers
4. Customer & Supplier Quality
Act as primary contact for customer quality issues
Manage complaints, returns, and corrective actions
Work with suppliers on non-conforming materials and PPAP requirements
5. Continuous Improvement
Lead root cause analysis (8D, corrective/preventive actions)
Drive Lean / Six Sigma initiatives
Reduce scrap, rework, and cost of poor quality
Maintain company training policy
6. Metrics & Reporting
Track and report KPIs:
o Scrap rates
o Vendor PPM
o Customer PPM
o On-time delivery (quality-related delays)
Present findings to leadership with improvement plans
7. Cross-Functional Collaboration
Partner with:
o Operations (production efficiency)
o Engineering (process capability, tolerances)
o Sales (customer requirements and specs)
Support new product launches and quoting feasibility
Qualifications
Education & Experience
Bachelor’s degree in engineering, Manufacturing, or related field (preferred)
5 years in manufacturing quality (metal fabrication strongly preferred)
2–5 years in leadership role
Technical Skills
Strong knowledge of:
o ISO 9001 / QMS systems
o Blueprint reading & GD&T
o PPAP, APQP, FMEA
o Statistical process control (SPC)
Experience with ERP systems (e.g., Global Shop or similar)
Core Competencies
Data-driven decision making
Problem-solving and root cause analysis
Leadership and team development
Strong communication with customers and suppliers