CAFE MANAGER

The Café Manager is responsible for the successful operation of the café. He/she hires, trains, manages, and oversees the café staff to ensure customers receive the highest level of customer service possible.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manages and motivates the café team
• Trains new employees and provides ongoing training for all café staff
• Coordinates the café schedule, covering different shifts if necessary
• Serves as the lead customer service contact for members at the café, including: answering questions, welcoming, and other member communications
• Acts as a liaison between the café and all other departments, communicating relevant information to the café staff as needed
• Establishes, monitors and analyzes the café budget
• Develops and implements café policies and procedures
• Manages vendors and maintains inventory Responsible for keeping café area clean, neat and orderly
• Orders any supplies needed for the café
• Conducts departmental meetings
• Maintains all required training, city, state certifications.

This includes verifying all employees are up to date on their food handler’s card for the state.

Manager’s training and testing is completed.

• Responsible for other duties as assigned

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Must be highly motivated
• Excellent communication and interpersonal skills
• Excellent management and leadership skills
• Good organizational skills
• An understanding of food and beverage operations
• Must be able to work days, evenings, and weekends as necessary- Full-time position and required to fill in when applicable and employees are out

Café needs 2 employees especially during the 6:45 to 1:00pm shift M-Saturday. One to run register and drinks and one for cooking duties

REQUIRED EDUCATION, CERTIFICATIONS AND EXPERIENCE

• Experience in food and beverage service is preferred
• Experience in the hospitability industry is preferred
• High school diploma required
• Must be able to pass a Background check