What are the responsibilities and job description for the Front Office Dental Receptionist position at San Mateo Dental Center?
Job Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. This role is essential in providing excellent customer service and ensuring the smooth operation of our medical office. The ideal candidate will be responsible for managing front desk activities, interacting with patients, and maintaining accurate medical records while adhering to HIPAA regulations.
Duties
- Greet patients and visitors warmly, providing a welcoming atmosphere.
- Schedule appointments and manage the calendar for healthcare providers.
- Handle phone calls efficiently, addressing inquiries and directing calls as necessary.
- Maintain patient records in compliance with HIPAA regulations, ensuring confidentiality and accuracy.
- Process patient check-ins and check-outs, including verifying insurance information.
- Assist in managing medical records and documentation using systems such as Dentrix, Epic, or eClinicalWorks.
- Collaborate with medical staff to ensure seamless communication regarding patient care.
- Perform administrative tasks such as filing, data entry, and maintaining office supplies.
Skills
- Proficient in using medical office management software (Dentrix, Epic, eClinicalWorks).
- Strong customer service skills with a focus on patient satisfaction.
- Knowledge of HIPAA regulations and health information management practices.
- Excellent organizational skills with attention to detail in managing medical records.
- Ability to work effectively in a fast-paced hospital or medical office environment.
- Strong communication skills, both verbal and written.
- Familiarity with computerized systems for scheduling and record keeping is preferred.
Join our team as a Front Desk Receptionist where you will play a vital role in enhancing the patient experience while contributing to the efficient operation of our healthcare facility.
Job Type: Part-time
Pay: $25.38 - $30.56 per hour
Work Location: In person
Salary : $25 - $31