What are the responsibilities and job description for the SGV Home Case Coordinator position at San Gabriel Valley Council of Governments?
Description
POSITION: Management Analyst
TITLE: SGV Home Case Coordinator
SALARY: $73,745 – 101,658
DEPARTMENT: Regional Planning
DIVISION: Homelessness
POSTING DATES: June 18, 2026 – July 17, 2026, 11:59 PM
About Sgvcog
The San Gabriel Valley Council of Governments (SGVCOG) is a regional government planning agency that aims to maximize the quality of life in the San Gabriel Valley. We are a joint powers authority consisting of 31 incorporated cities, unincorporated communities in Los Angeles County Supervisorial Districts 1, and 5.
The SGVCOG is in the San Gabriel Valley of Southern California. Applicants considered for this role must currently live in Southern California or be willing to relocate. The agency does not contribute to relocation or commute costs.
About Sgv Home
SGV Home is a Renter Protection and Homeless Prevention Program serving residents throughout the San Gabriel Valley. Funded through Measure A and administered by the Los Angeles County Affordable Housing Solutions Agency (LACAHSA), SGV Home is designed to prevent housed tenants from falling into homelessness by providing financial assistance, access to legal services, and tenant protection resources through a single point of entry. The program supports households experiencing housing instability and works to promote long-term housing stability through coordinated services and resources.
THE POSITION
The SGVCOG is seeking to fill one full-time SGV Home Case Coordinator position in the Regional Planning department supporting homelessness prevention efforts through SGV Home. The selected candidate will provide direct client services to households experiencing housing instability and assist participants in accessing financial assistance, community resources, legal services, and other supports designed to promote long-term housing stability.
THE IDEAL CANDIDATE
The ideal candidate for this position is a compassionate, organized, and resourceful professional with experience working directly with individuals or families facing housing instability, financial hardship, or other barriers to self-sufficiency. They possess strong assessment, problem-solving, and communication skills and can effectively manage a caseload, maintain accurate documentation and build productive relationships with clients, landlords, service providers, and community partners. Experience in housing assistance, homelessness prevention, rental assistance, case coordination, or other human services programs is highly desirable.
Examples of Duties
Duties may include, but are not limited to, the following:
EDUCATION & EXPERIENCE
Bachelor’s degree in public administration, business administration, social work, human services, sociology, psychology, community development, urban planning, or a related field, and two years of experience providing direct client services in housing assistance, homelessness prevention, social services, community services, or a related field.
Desired Qualifications
Driving Requirements
Driving is essential for this role. This position travels for client meetings, conferences, or community engagements.
Supplemental Information
RECRUITMENT INFORMATION
The SGVCOG is seeking to fill one position in this recruitment. This position will close on July 17, 2026. First interviews will take place in or around the week of August 10, 2026. Those selected to interview will be contacted by Human Resources. Professional references will be requested from interviewed candidates. Employment at the SGVCOG is contingent upon a successful background check.
SALARY
The current range for this classification is $73,745 – $101,658. The starting salary is based on qualifications, experience, and internal equity and typically does not exceed the midpoint of the salary range.
HEALTH BENEFITS: The SGVCOG offers a cafeteria-style health plan. The agency contributes a flat rate towards the total cost of medical, dental, and vision plans. Medical plans are available through CalPERS and Dental/Vision plans are available through Principal Insurance. Health benefits are offered to full-time employees and their eligible dependents, and eligible part-time employees. The monthly agency contribution towards medical benefits is equal to the current cost of Kaiser plans. Human Resources can provide these rates. Employee's who opt out of agency benefits are eligible for a monthly taxable stipend of $400; proof of medical coverage is required.
RETIREMENT BENEFITS: The SGVCOG participates in the California Public Employees' Retirement System (CalPERS). PEPRA members require contributions at a rate determined by CalPERS. Effective January 1, 2013, the retirement formulas are 2% at 55 for Classic Members and 2% at 62 for New Members as defined by PEPRA. Employees are responsible for paying the employee portion of the CalPERS retirement contribution.
SGVCOG employees do not contribute to Social Security benefits.
The SGVCOG offers an optional employee-sponsored 457 deferred compensation retirement account.
Other Benefits
LIFE INSURANCE: An agency-sponsored life insurance benefit is available; equal to one year of the employee's annual salary.
FLEXIBLE SPENDING ACCOUNT (FSA): Optional, employee-sponsored deferred compensation FSA accounts are available through Paychex. Funds contributed to these accounts are used for medical and childcare costs.
TUITION REIMBURSEMENT: Tuition reimbursement of up to $5,000 per year is offered for qualified courses after one year of employment.
FLEXIBLE SCHEDULES: Full-time exempt employees are expected to work a minimum of 40 hours per week. Exempt employees may request a flexible work schedule. Available schedules are:
VACATION TIME: For the first five years of employment, full-time employees accrue 120 annual vacation hours. Part-time employees do not earn vacation time.
SICK TIME: Full-time employees earn 80 annual sick hours. Part-time employees earn one hour of sick time for every 30 hours worked.
HOLIDAYS: The SGVCOG provides full-time employees with 12 annual paid holidays (96 hours). Part-time employee holiday hours are unpaid.
01
What is the highest level of education you have completed?
How many years of experience do you have providing direct client services in housing assistance, homelessness prevention, social services, community services, or a related field?
How many years of experience do you have working specifically in housing assistance, homelessness prevention, rental assistance, housing stability, or a closely related program?
Which of the following best describes your experience conducting client assessments, developing service plans, and coordinating resources for clients?
Please select all areas in which you have professional experience (select all that apply)
Briefly describe your experience working with individuals or families experiencing housing instability, financial hardship, or other barriers to self-sufficiency. Include the types of services you provided and your role in assisting clients.
POSITION: Management Analyst
TITLE: SGV Home Case Coordinator
SALARY: $73,745 – 101,658
DEPARTMENT: Regional Planning
DIVISION: Homelessness
POSTING DATES: June 18, 2026 – July 17, 2026, 11:59 PM
About Sgvcog
The San Gabriel Valley Council of Governments (SGVCOG) is a regional government planning agency that aims to maximize the quality of life in the San Gabriel Valley. We are a joint powers authority consisting of 31 incorporated cities, unincorporated communities in Los Angeles County Supervisorial Districts 1, and 5.
The SGVCOG is in the San Gabriel Valley of Southern California. Applicants considered for this role must currently live in Southern California or be willing to relocate. The agency does not contribute to relocation or commute costs.
About Sgv Home
SGV Home is a Renter Protection and Homeless Prevention Program serving residents throughout the San Gabriel Valley. Funded through Measure A and administered by the Los Angeles County Affordable Housing Solutions Agency (LACAHSA), SGV Home is designed to prevent housed tenants from falling into homelessness by providing financial assistance, access to legal services, and tenant protection resources through a single point of entry. The program supports households experiencing housing instability and works to promote long-term housing stability through coordinated services and resources.
THE POSITION
The SGVCOG is seeking to fill one full-time SGV Home Case Coordinator position in the Regional Planning department supporting homelessness prevention efforts through SGV Home. The selected candidate will provide direct client services to households experiencing housing instability and assist participants in accessing financial assistance, community resources, legal services, and other supports designed to promote long-term housing stability.
THE IDEAL CANDIDATE
The ideal candidate for this position is a compassionate, organized, and resourceful professional with experience working directly with individuals or families facing housing instability, financial hardship, or other barriers to self-sufficiency. They possess strong assessment, problem-solving, and communication skills and can effectively manage a caseload, maintain accurate documentation and build productive relationships with clients, landlords, service providers, and community partners. Experience in housing assistance, homelessness prevention, rental assistance, case coordination, or other human services programs is highly desirable.
Examples of Duties
Duties may include, but are not limited to, the following:
- Housing Stability Coordination and Case Management: The SGV Home Case Coordinator will provide direct services to households participating in SGV Home and other homelessness prevention programs. Responsibilities include conducting client assessments, developing individualized housing stability plans, maintaining an assigned caseload, monitoring participation progress, and connecting clients with community resources, benefits, legal services, and support programs.
- Housing Assistance Administration: The SGV Home Case Coordinator will evaluate requests for rental assistance and other housing stability services, review client circumstances and supporting documentation, determine appropriate assistance recommendations, verify ongoing program eligibility, and prepare required forms and program documentation.
- Resource Navigation and Service Coordination: The SGV Home Case Coordinator will work closely with landlords, legal service providers, housing providers, public agencies, social service organizations, and community partners to assist participants in resolving barriers to housing stability. Duties include providing information regarding tenant protections, available resources, and housing assistance programs.
- Documentation and Compliance: The SGV Home Case Coordinator will maintain complete and accurate files, records, and documentation; enter and track information in program databases; prepare reports and correspondence; and ensure compliance with program guidelines, funding requirements, and agency policies.
- Program Support and Outreach: The SGV Home Case Coordinator will support outreach activities, workshops, special projects, and program evaluation efforts. Responsibilities may include collecting and analyzing program data, participating in performance management activities, and providing recommendations to improve service delivery and program outcomes.
EDUCATION & EXPERIENCE
Bachelor’s degree in public administration, business administration, social work, human services, sociology, psychology, community development, urban planning, or a related field, and two years of experience providing direct client services in housing assistance, homelessness prevention, social services, community services, or a related field.
Desired Qualifications
- Experience providing direct client services in housing assistance, homelessness prevention, social services, or a related field.
- Experience conducting client assessments, developing service plans, and coordinating resources.
- Knowledge of housing stability programs, community resources, public assistance programs, and applicable housing regulations.
- Strong communication, documentation, organization, and problem-solving skills.
- Ability to build effective relationships with clients, landlords, service providers, and community partners.
Driving Requirements
Driving is essential for this role. This position travels for client meetings, conferences, or community engagements.
Supplemental Information
RECRUITMENT INFORMATION
The SGVCOG is seeking to fill one position in this recruitment. This position will close on July 17, 2026. First interviews will take place in or around the week of August 10, 2026. Those selected to interview will be contacted by Human Resources. Professional references will be requested from interviewed candidates. Employment at the SGVCOG is contingent upon a successful background check.
SALARY
The current range for this classification is $73,745 – $101,658. The starting salary is based on qualifications, experience, and internal equity and typically does not exceed the midpoint of the salary range.
HEALTH BENEFITS: The SGVCOG offers a cafeteria-style health plan. The agency contributes a flat rate towards the total cost of medical, dental, and vision plans. Medical plans are available through CalPERS and Dental/Vision plans are available through Principal Insurance. Health benefits are offered to full-time employees and their eligible dependents, and eligible part-time employees. The monthly agency contribution towards medical benefits is equal to the current cost of Kaiser plans. Human Resources can provide these rates. Employee's who opt out of agency benefits are eligible for a monthly taxable stipend of $400; proof of medical coverage is required.
RETIREMENT BENEFITS: The SGVCOG participates in the California Public Employees' Retirement System (CalPERS). PEPRA members require contributions at a rate determined by CalPERS. Effective January 1, 2013, the retirement formulas are 2% at 55 for Classic Members and 2% at 62 for New Members as defined by PEPRA. Employees are responsible for paying the employee portion of the CalPERS retirement contribution.
SGVCOG employees do not contribute to Social Security benefits.
The SGVCOG offers an optional employee-sponsored 457 deferred compensation retirement account.
Other Benefits
LIFE INSURANCE: An agency-sponsored life insurance benefit is available; equal to one year of the employee's annual salary.
FLEXIBLE SPENDING ACCOUNT (FSA): Optional, employee-sponsored deferred compensation FSA accounts are available through Paychex. Funds contributed to these accounts are used for medical and childcare costs.
TUITION REIMBURSEMENT: Tuition reimbursement of up to $5,000 per year is offered for qualified courses after one year of employment.
FLEXIBLE SCHEDULES: Full-time exempt employees are expected to work a minimum of 40 hours per week. Exempt employees may request a flexible work schedule. Available schedules are:
- 5/40 - standard, 5 days/40 hours per week
- 9/80 - 9 days/80 hours worked per 2 weeks, every other Friday off
- 4/10 - 4 days per week/10 hours per day, every Friday off
VACATION TIME: For the first five years of employment, full-time employees accrue 120 annual vacation hours. Part-time employees do not earn vacation time.
SICK TIME: Full-time employees earn 80 annual sick hours. Part-time employees earn one hour of sick time for every 30 hours worked.
HOLIDAYS: The SGVCOG provides full-time employees with 12 annual paid holidays (96 hours). Part-time employee holiday hours are unpaid.
01
What is the highest level of education you have completed?
- Associate degree
- Bachelor degree in public administration, business administration, social work, human services, sociology, community development, urban planning, or a related field.
- Bachelor degree in another unrelated field
- Master's degree or higher
How many years of experience do you have providing direct client services in housing assistance, homelessness prevention, social services, community services, or a related field?
- Less than 1 year
- At least 1 year but less than 2
- At least 2 years but less than 4
- At least 4 years but less than 6
- 6 or more years
How many years of experience do you have working specifically in housing assistance, homelessness prevention, rental assistance, housing stability, or a closely related program?
- No experience
- Less than 1 year
- At least 1 year but less than 2
- At least 2 years but less than 4
- 4 years or more
Which of the following best describes your experience conducting client assessments, developing service plans, and coordinating resources for clients?
- No experience
- Limited experience
- Experience performing one or more of these duties
- Experience regularly performing these duties as part of my job responsibilities
- Extensive experience performing all of these duties
Please select all areas in which you have professional experience (select all that apply)
- Housing assistance programs
- Homelessness prevention programs
- Rental assistance programs
- Case management or case coordination
- Public assistance programs
- Community resource navigation
- Human services or social services programs
- Local government/public agency programs
- None of the above
Briefly describe your experience working with individuals or families experiencing housing instability, financial hardship, or other barriers to self-sufficiency. Include the types of services you provided and your role in assisting clients.
- Required Question
Salary : $73,745 - $101,658