What are the responsibilities and job description for the Senior Manager, Risk and Compliance position at San Francisco Federal Credit Union?
Who Are We?
With an “A” health rating and solid year-over-year growth, San Francisco Federal Credit Union’s (SFFedCU) membership is now over 43,000 with assets surpassing $1.3 billion and branches located in San Francisco and San Mateo County. Continuing along it highly successful growth trajectory, SFFedCU is seeking a Senior Manager, Risk and Compliance for our Golden Gate Branch in San Francisco.
At San Francisco Federal Credit Union, we exist to help our members and our community thrive. The Senior Manager, Risk & Compliance plays a vital role in protecting that mission by ensuring that our operations remain ethical, transparent, and compliant with all applicable laws and regulations.
This role leads the Credit Union’s risk management and compliance programs—developing frameworks, policies, and monitoring tools that strengthen governance and safeguard the Credit Union’s assets, reputation, and member trust.
As a key strategic partner, the Senior Manager collaborates with leaders across Lending, Retail, Finance, Information Technology, and People & Culture to identify emerging risks, mitigate compliance gaps, and foster a culture of integrity and accountability.
Key Responsibilities
Risk Management
You’ll work alongside a passionate team in a mission-driven organization, get exposure to executive decision-making, and grow your skills across a broad range of functions. No two days will be the same—and that’s exactly how you like it.
The compensation package includes an excellent benefits program including health insurance plans, generous PTO, 401(k) Plan, profit sharing, competitive base, bi-annual bonuses, as well as tuition reimbursement.
SFFedCU is an Equal Employment Opportunity Employer. In accordance with federal and state laws, SFFedCU does not discriminate in employment because of race, color, religion, sex, national origin, age, physical and mental disability, marital status, pregnancy, childbirth, breastfeeding or related condition, ancestry, medical condition (associated with cancer, a history cancer or genetic characteristics), veteran or military status, sexual orientation, gender, gender identity or gender expression, HIV/AIDS status, genetic information or any other characteristic protected by law.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
With an “A” health rating and solid year-over-year growth, San Francisco Federal Credit Union’s (SFFedCU) membership is now over 43,000 with assets surpassing $1.3 billion and branches located in San Francisco and San Mateo County. Continuing along it highly successful growth trajectory, SFFedCU is seeking a Senior Manager, Risk and Compliance for our Golden Gate Branch in San Francisco.
At San Francisco Federal Credit Union, we exist to help our members and our community thrive. The Senior Manager, Risk & Compliance plays a vital role in protecting that mission by ensuring that our operations remain ethical, transparent, and compliant with all applicable laws and regulations.
This role leads the Credit Union’s risk management and compliance programs—developing frameworks, policies, and monitoring tools that strengthen governance and safeguard the Credit Union’s assets, reputation, and member trust.
As a key strategic partner, the Senior Manager collaborates with leaders across Lending, Retail, Finance, Information Technology, and People & Culture to identify emerging risks, mitigate compliance gaps, and foster a culture of integrity and accountability.
Key Responsibilities
Risk Management
- Lead the design, implementation, and monitoring of San Francisco Credit Union’s Enterprise Risk Management (ERM) framework.
- Identify, assess, and mitigate operational, financial, regulatory, and reputational risks.
- Facilitate quarterly risk assessments, heat maps, and key risk indicator (KRI) reporting for executive and board review.
- Partner with the CRO and internal stakeholders to ensure effective risk appetite statements and risk mitigation plans.
- Oversee incident reporting, root cause analysis, and corrective action tracking.
- Provide support and training to all of the Credit Union on items related to risk.
- Internal partner and support efforts in Loss Prevention and BSA/AML.
- Maintain and oversee compliance with applicable laws and regulations (e.g., NCUA, CFPB, BSA/AML, OFAC, Fair Lending, Privacy, GLBA).
- Lead compliance monitoring, testing, and audit readiness across all departments.
- Serve as liaison for regulatory examinations, audits, and internal reviews.
- Develop and maintain compliance policies, procedures, and training programs.
- Monitor new and changing regulations and communicate impacts to leadership.
- Support the development and maintenance of the Credit Union’s policy governance framework.
- Coordinate policy reviews and approvals with the Executive Team and Board of Directors.
- Maintain documentation for compliance certifications, attestations, and annual reporting.
- Partner with People & Culture to deliver compliance and ethics training across the organization.
- Promote a culture of transparency, accountability, and proactive risk awareness.
- Provide guidance and support to business leaders on compliance and control considerations.
- Prepare board and executive-level compliance and risk reports.
- Present findings, trends, and recommendations to leadership and governance committees.
- Serve as subject matter expert for compliance inquiries and regulatory interpretations.
- Bachelor’s degree in Business, Finance, Law, or related field required; advanced degree or certification (e.g., CRCM, CRCP, CAMS, CCEP) preferred.
- Minimum 7–10 years of experience in compliance, audit, or risk management, preferably within a financial institution or credit union.
- Strong understanding of NCUA regulations, BSA/AML requirements, and consumer protection laws.
- Demonstrated ability to design and implement risk and compliance frameworks.
- Excellent analytical, problem-solving, and communication skills.
- Proven ability to build relationships and influence across all levels of the organization.
- High ethical standards and a commitment to integrity, confidentiality, and professionalism.
- Integrity & Accountability – Owns outcomes, follows through, and models ethical behavior.
- Collaboration & Partnership – Works cross-functionally to solve problems and drive alignment.
- Analytical Thinking – Identifies patterns, interprets complex data, and recommends practical solutions.
- Judgment & Decision-Making – Applies sound reasoning in balancing risk and business needs.
- Leadership – Builds credibility, inspires trust, and develops others’ understanding of compliance and risk.
You’ll work alongside a passionate team in a mission-driven organization, get exposure to executive decision-making, and grow your skills across a broad range of functions. No two days will be the same—and that’s exactly how you like it.
The compensation package includes an excellent benefits program including health insurance plans, generous PTO, 401(k) Plan, profit sharing, competitive base, bi-annual bonuses, as well as tuition reimbursement.
SFFedCU is an Equal Employment Opportunity Employer. In accordance with federal and state laws, SFFedCU does not discriminate in employment because of race, color, religion, sex, national origin, age, physical and mental disability, marital status, pregnancy, childbirth, breastfeeding or related condition, ancestry, medical condition (associated with cancer, a history cancer or genetic characteristics), veteran or military status, sexual orientation, gender, gender identity or gender expression, HIV/AIDS status, genetic information or any other characteristic protected by law.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Salary : $45 - $60