What are the responsibilities and job description for the On-Site Resident Manager position at San Francisco Apartment Portfolio?
About the RoleWe are looking for a reliable, proactive, and personable Resident Manager to oversee the day-to-day operations. This is an excellent opportunity for someone who enjoys hands-on property management and values building a positive community for tenants.Key Responsibilities• Minor Repairs & Maintenance: Perform light plumbing, electrical, carpentry, painting, and general handyman tasks as needed. Conduct routine inspections to proactively identify maintenance issues. Coordinate with contractors and vendors for larger maintenance jobs• Tenant Interaction: Serve as the first point of contact for residents for non-emergency concerns, complaints, and maintenance requests. Respond promptly to tenant inquiries, complaints, and maintenance requests.• Unit Turns: Assist with cleaning and preparing units between tenants, including minor repairs and conducting move-in/move-out inspections.• Common Area Upkeep: Maintain cleanliness and safety of lobbies, hallways, laundry rooms, and other shared spaces.• Vendor Access: Coordinate access for outside vendors and contractors when more extensive work is required.• Emergency Response: Respond promptly to building emergencies and notify the Property Manager or emergency services as needed.• Reporting: Keep logs of maintenance issues, tenant concerns, and supply needs; report regularly to the Property Manager.• Rent Collection Assistance (if applicable): Post notices and communicate with tenants about rent-related concerns as directed.• Ensure building security and enforce building rules.Qualifications• Skilled Tradesperson: Experience in handyman work, basic plumbing, electrical, carpentry, or HVAC is highly preferred. Comfortable with light repairs and coordinating maintenance as needed.• Responsible & Reliable: You follow through on commitments and can be trusted to manage the property with minimal supervision.• People-Oriented: Strong interpersonal skills and a customer-service mindset are essential. You will be the first point of contact for tenants.• Detail-Oriented & Organized: Able to stay on top of maintenance, tenant issues, and record-keeping.• Strong communication and interpersonal skillsCompensationPartial rent credit on a studio or 1 bedroom unit provided by the building. This accounts for approximately 40 hours of work per month. Additional hours paid at a rate of $19.18/hour.
Salary : $19 - $20