What are the responsibilities and job description for the HVAC Service Technician position at San Diego Mechanical Energy?
Overview:
The HVAC Service Technician, reporting to the Operations Manager, is responsible for delivering high-quality service by conducting repairs, replacements, and preventative maintenance for commercial and industrial HVAC systems. This position requires strong technical expertise, problem-solving skills, and excellent customer service to ensure client satisfaction and system reliability. This position allows for continued opportunities for growth and advancement within the company. Overtime opportunities available.
Key Responsibilities:
- Analyze work orders, plan daily schedules, and conduct client site visits to assess HVAC needs.
- Troubleshoot and resolve issues related to air conditioning and heating systems, including boilers, air handlers, fan coil units, cooling towers, pumps, fans, WSHP and package units.
- Perform routine and preventative maintenance on HVAC systems to ensure optimal performance and longevity.
- Maintain safe work practices in compliance with OSHA Health & Safety and NFPA 70e standards.
- Collaborate with the Preventive Maintenance Coordinator and Dispatch Team to prioritize and complete tasks efficiently.
- Generate detailed service reports, documenting work processes and outcomes.
- Safely operate service vehicles for daily tasks and travel to job sites.
- Comprehend client requirements and provide informed recommendations to meet their HVAC needs.
- Build and maintain strong, positive relationships with clients to ensure customer satisfaction and repeat business.
Preferred Qualifications:
- High School Diploma or GED.
- 2-5 years of experience in HVAC service, repair, and maintenance of commercial systems.
- Universal CFC/EPA certification.
- Excellent oral and written communication skills for clear client interactions and report documentation.
- Ability to work independently with minimal supervision, even in isolated areas.
- Proficiency with hand tools, equipment, and testing devices needed for HVAC system work.
- Valid driver’s license with a clean driving record.
- Ability to wear and use Personal Protective Equipment (PPE), such as dust masks, gloves, and eye/hearing protection.
- Familiarity with computers and internet-based programs for completing required training.
- Professional appearance and ability to wear a company uniform.
Physical Requirements:
- Regularly required to sit, stand, use hands to operate equipment, and communicate effectively.
- Ability to lift up to 50 pounds occasionally and apply up to 20 pounds of force frequently.
- Must be able to climb ladders frequently and navigate construction sites while adhering to safety protocols.
Benefits:
- Comprehensive benefits package, including 401k with company match.
- Competitive salary based on experience, certifications, and qualifications.
- Paid holidays, vacation and sick leave.
- Company-issued vehicle and gas card provided.
- Annual bonus program.
At SDME we are committed to the growth and development of our employees. We offer regular training programs designed to enhance your skills, broaden your knowledge, and keep you up to date with the latest industry trends. We support your pursuit of professional certifications by providing resources and covering certification fees for approved programs.
About SDME:
Founded in 2014, San Diego Mechanical Energy (SDME) is an independent, local mechanical shop based in San Diego, CA. We specialize in the installation, and maintenance of HVAC systems across a variety of sectors, including government agencies, commercial real estate, schools, hospitals, and more. Our commitment to quality service has made us a trusted partner in the region. SDME is an equal opportunity employer and proudly supports hiring U.S. military veterans.