What are the responsibilities and job description for the AMI Field Service Technician position at San Diego County Office of Education?
The Position
The Advanced Meter Infrastructure (AMI) Technician is a technical position responsible for ensuring the accurate operation of electric, gas and water revenue metering systems.
Distinguishing Characteristics: This position is distinguished by its responsibility for performing skilled technical and field work related to the installation, maintenance, and troubleshooting of advanced metering infrastructure (AMI) equipment and communication systems, ensuring the accuracy, reliability, and efficiency of the metering network.
Duties
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
This position is responsible for installing, testing, troubleshooting, and maintaining electric, gas, and water meters and related service equipment to support reliable measurements and billing accuracy.
Will perform various technical and mechanical work functions associated with installation, removal, repair, and maintenance of electric, gas, water meters and related equipment.
Connect utility services for new customers; disconnects utility services for nonpayment, closed accounts, etc.; re-connects utility services for delinquent accounts, which have been satisfied.
Will verify and document reads if there is an equipment issue.
Tests accuracy of meters and related equipment to ensure compliance with established standards; performs necessary calibrations; checks meters for tampering; reports abnormal conditions, tampered meters, and faulty equipment to supervisor.
Deliver written notices for final bill payments, returned checks, delinquent electrical priority accounts, etc. to customer sites as appropriate.
Performs manual work functions associated with utility service connection/termination activities, which may include removing meters, rebuilding/repairing meters, installing/replacing meters, installing regulators, installing anti-tampering devices, resetting meters, detecting gas leaks, checking water leaks, capping open gas lines, etc.
Operates a variety of machinery, equipment and tools associated with meter reading activities, which may include a utility truck, meter reading device, digital meter probe, gas leak detector, gas pressure gauge, volt ohmmeter, carbon monoxide detector, torch, fire extinguisher, lock extraction kit, ladder, mechanical tools, plumbing tools, gauges, etc.
Performs general maintenance tasks necessary to keep machinery, equipment, tools and facilities in operable condition, which may include inspecting equipment, checking fluid levels, replacing fluids, greasing equipment, washing/cleaning equipment, cleaning work areas, etc.; monitors equipment operations to maintain efficiency and safety; reports faulty equipment.
Maintains inventory of equipment, tools, supplies and materials, initiates requests for new or replacement materials.
Maintains records of meter readings, work performed, and related activities.
Receives, reviews, prepares, and/or completes various forms, reports, work orders, meter readings maps, manuals correspondence, and other documents; forwards or retains as appropriate.
Provides information and/or assistance to customers concerning utility consumption, billing and meters; responds to customer complaints; verifies billing errors; investigates high billing complaints; initiates problem resolutions.
Communicate with supervisors, employees, city departments, other utilities, inspectors, customers, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, report problem situations, or resolve problems.
Use a computer to retrieve information as needed or required. Use platforms such as Munis, Sensus & Compass to troubleshoot accounts or meters as needed or required. Uses Excel spreadsheets filter data in.
Maintains a comprehensive, current knowledge and awareness of applicable laws/regulations; maintains an awareness of new trends and advances in the profession; reads professional literature; maintains professional affiliations; attends workshops and training sessions as appropriate.
Communicates via telephone and/or two-way radio; provides information; takes and relays messages; responds to requests for service.
Responds to routine requests for information from employees, officials, the public or other individuals.
Additional Functions
May testifies in court on meter tampering cases. Performs other related duties as required.
Minimum Qualifications
High school diploma or GED required; supplemented by Vocational/Technical training in mechanics or utility meter operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Specific Licenses or Certifications Required: Must possess and maintain a valid Georgia Driver’s License.
Core Competencies & ADA Compliance
Data Utilization: Requires the ability to review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.
Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of references,
descriptive, and/or advisory data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.
Functional Reasoning: Requires ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.
ADA Compliance
Physical Ability: Tasks require the regular and, at times, sustained performance of moderately physically demanding work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and that may involve the lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-50 pounds).
Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, odors, depths textures, and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, toxic agents, violence, animal bites, disease, or pathogenic substances.
The City of Albany, GA is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Employer Paid: Vacation Pay, Sick Pay, Holiday Pay, Medical Insurance, Dental Insurance, Life Insurance, Defined Benefit Retirement Plan
Optional:Vision Insurance, Short Term Disability Insurance, Long Term Disability Insurance, 457(b) Plan
Whole Life Insurance, Critical illness Insurance, Discounted YMCA Membership
01
Do you possess a valid Georgia Driver's License?
Do you have a High school diploma or GED?
Do you have Vocational/Technical training in mechanics or utility meter operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job?
The Advanced Meter Infrastructure (AMI) Technician is a technical position responsible for ensuring the accurate operation of electric, gas and water revenue metering systems.
Distinguishing Characteristics: This position is distinguished by its responsibility for performing skilled technical and field work related to the installation, maintenance, and troubleshooting of advanced metering infrastructure (AMI) equipment and communication systems, ensuring the accuracy, reliability, and efficiency of the metering network.
Duties
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
This position is responsible for installing, testing, troubleshooting, and maintaining electric, gas, and water meters and related service equipment to support reliable measurements and billing accuracy.
Will perform various technical and mechanical work functions associated with installation, removal, repair, and maintenance of electric, gas, water meters and related equipment.
Connect utility services for new customers; disconnects utility services for nonpayment, closed accounts, etc.; re-connects utility services for delinquent accounts, which have been satisfied.
Will verify and document reads if there is an equipment issue.
Tests accuracy of meters and related equipment to ensure compliance with established standards; performs necessary calibrations; checks meters for tampering; reports abnormal conditions, tampered meters, and faulty equipment to supervisor.
Deliver written notices for final bill payments, returned checks, delinquent electrical priority accounts, etc. to customer sites as appropriate.
Performs manual work functions associated with utility service connection/termination activities, which may include removing meters, rebuilding/repairing meters, installing/replacing meters, installing regulators, installing anti-tampering devices, resetting meters, detecting gas leaks, checking water leaks, capping open gas lines, etc.
Operates a variety of machinery, equipment and tools associated with meter reading activities, which may include a utility truck, meter reading device, digital meter probe, gas leak detector, gas pressure gauge, volt ohmmeter, carbon monoxide detector, torch, fire extinguisher, lock extraction kit, ladder, mechanical tools, plumbing tools, gauges, etc.
Performs general maintenance tasks necessary to keep machinery, equipment, tools and facilities in operable condition, which may include inspecting equipment, checking fluid levels, replacing fluids, greasing equipment, washing/cleaning equipment, cleaning work areas, etc.; monitors equipment operations to maintain efficiency and safety; reports faulty equipment.
Maintains inventory of equipment, tools, supplies and materials, initiates requests for new or replacement materials.
Maintains records of meter readings, work performed, and related activities.
Receives, reviews, prepares, and/or completes various forms, reports, work orders, meter readings maps, manuals correspondence, and other documents; forwards or retains as appropriate.
Provides information and/or assistance to customers concerning utility consumption, billing and meters; responds to customer complaints; verifies billing errors; investigates high billing complaints; initiates problem resolutions.
Communicate with supervisors, employees, city departments, other utilities, inspectors, customers, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, report problem situations, or resolve problems.
Use a computer to retrieve information as needed or required. Use platforms such as Munis, Sensus & Compass to troubleshoot accounts or meters as needed or required. Uses Excel spreadsheets filter data in.
Maintains a comprehensive, current knowledge and awareness of applicable laws/regulations; maintains an awareness of new trends and advances in the profession; reads professional literature; maintains professional affiliations; attends workshops and training sessions as appropriate.
Communicates via telephone and/or two-way radio; provides information; takes and relays messages; responds to requests for service.
Responds to routine requests for information from employees, officials, the public or other individuals.
Additional Functions
May testifies in court on meter tampering cases. Performs other related duties as required.
Minimum Qualifications
High school diploma or GED required; supplemented by Vocational/Technical training in mechanics or utility meter operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Specific Licenses or Certifications Required: Must possess and maintain a valid Georgia Driver’s License.
Core Competencies & ADA Compliance
Data Utilization: Requires the ability to review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.
Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of references,
descriptive, and/or advisory data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.
Functional Reasoning: Requires ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.
ADA Compliance
Physical Ability: Tasks require the regular and, at times, sustained performance of moderately physically demanding work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and that may involve the lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-50 pounds).
Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, odors, depths textures, and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, toxic agents, violence, animal bites, disease, or pathogenic substances.
The City of Albany, GA is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Employer Paid: Vacation Pay, Sick Pay, Holiday Pay, Medical Insurance, Dental Insurance, Life Insurance, Defined Benefit Retirement Plan
Optional:Vision Insurance, Short Term Disability Insurance, Long Term Disability Insurance, 457(b) Plan
Whole Life Insurance, Critical illness Insurance, Discounted YMCA Membership
01
Do you possess a valid Georgia Driver's License?
- Yes
- No
Do you have a High school diploma or GED?
- Yes
- No
Do you have Vocational/Technical training in mechanics or utility meter operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job?
- Yes
- No
- Required Question