Technicians Operation Lead

Manage retail pharmacy clerk, technicians and pharmacy operations to provide pharmacy services and medications to patients.

ESSENTIAL FUNCTIONS:

• Manage and direct technician and clerk daily workflow to efficiently provide pharmacy services and medications including   scheduling staff to efficiently meet operational needs.  .
• Responsible for retail clerk and technician staff mentorship, improvement plans, and performance evaluations including   establishing clerk and technician staff training and competency programs. 
• Assist with creation and attainment of department goals that support organizational goals and strategic plan.
• Create retail technician staff assignments, duties, and performance expectations. 
• Identify opportunities, priorities, exercises initiative and independent judgment to provide pharmaceutical services.
• Supervise compounding and preparation of sterile and non-sterile hazardous and non-hazardous products. including  preparation, packaging, labeling, handling and storage to maintain product sterility and stability. 
• Responsible for establishing and oversight of medication preparation, verification and dispensing.
• Implement policies and procedures to meet federal and state regulations and accreditation standards.
• Standardize and monitor retail pharmacy processes and procedures.
• Establish procedures to maintain inventory, manage drug shortages, pharmaceutical waste, and process expired, recall and quarantined medications.
• Assists in developing control and non-control policies and procedures to maintains medications security.
• Create and monitor procedures to maintain and stock equipment such as automated dispensing machines, robots, scales, and IV compounding hoods.
• Assess medication errors to improve processes.
•   Decreases expenses/waste and increase revenue through activities such as inventory control, provider education, MUE, formulary management, and quality improvement efforts. 
• Develop, implement and monitor quality improvement programs (CQI).  
• Identify and promptly submit tickets for equipment and system issues and communicate issue(s) to leadership/staff.
• Actively participate and lead pharmacy and hospital committees.  Completes pharmacy and organizational projects.
• Prepare lectures, demonstrations, and presentations for the community and hospital staff.
• Responsible for maintaining control and non-control substance medication records, and inventories according to federal and state regulations.
• Perform clinical pharmacist, technician and clerk functions.
• Perform other duties as assigned.