Pharmacy Outpatient Supervisor

Manages daily pharmacy operations to provide pharmacy services and medications to patients.  Acts as a resource for staff and patients; assists with training, scheduling, evaluations, etc.

ESSENTIAL FUNCTIONS:

• Manage and direct pharmacist, technician, and clerk daily workflow to efficiently provide pharmacy services and medications.  Responsible for scheduling staff to efficiently meet operational needs.  
• Responsible for staff mentorship, improvement plans, and performance evaluations.  Establish staff training, duties, performance expectations, and competency programs.  
• Assist with creation and attainment of department goals that support organizational goals and strategic plan.
• Identify opportunities, priorities, exercises initiative and independent judgment to provide pharmaceutical services.
• Supervise compounding and preparation of sterile and non-sterile hazardous and non-hazardous products.  Supervise preparation, packaging, labeling, handling and storage to maintain product sterility and stability.  
• Oversight for pharmacy claims process to receive payment for medications and pharmacy services.  Coordinate with Finance and Accounting to reconcile claims.
• Responsible for maintaining pharmacy cleanliness and organization.
• Responsible for equipment maintained, calibration, and functionality. 
• Create and supervise ordering, tracking, receiving, and storing medication and supply policies and procedures.
• Oversee daily reconciliation of medications/ supplies orders versus received, resolution of issues, and communication.   
• Standardize and implement policies and procedures to meet federal/ state regulations and accreditation standards.
• Maintain medication security when handling non-control and control medications to prevent loss and/ or diversion.
• Establish procedures to maintain adequate inventory, manage drug shortages, process expired, recall and quarantined medications.  Implement procedures to minimize return to stock and partial fills.
• Assess medication errors to improve processes.
• Create of programs, order sets, protocols and restrictions to minimize waste and maximize efficiency.
• Demonstrate fiscal responsibility. Decrease expenses/waste and increase revenue through activities such as inventory control, provider education, MUE, formulary management, and quality improvement efforts.  
• Develop, implement and monitor quality improvement programs (CQI).  
• Participate and lead pharmacy and hospital committees.  Completes pharmacy and organizational projects.
• Provide education (lectures, presentations, in-service) for community and hospital staff.
• Identify and promptly submit tickets for equipment and system issues.  Communicate issue(s) to leadership/staff.
• Perform clinical pharmacist, technician and clerk functions.
• Perform other duties as assigned.